xendpay

To our clients, partners, employees, collaborators, friends and families... May this #Diwali fill into your lives new hopes for the future and new dreams for tomorrow. With lots of love, wishing you a very Happy Diwali! 🕯️

@Kwachauk Hi, Please note you were informed this morning over the telephone that the payment would be refunded and the timescale it can take, Kind regards Xendpay

@xendpay So now we have a result? once we make it public... Over £101k of transfers with yourselves , and this is what it takes. No appreciation for your clients .Will Never use you guys again

@Kwachauk Hi, Please note as advised over the phone today, your payment has been cancelled and refunded, the refund can take 3-5 working days to credit back into your account, Sorry for any inconvenience caused Kind regards Xendpay

@xendpay This company is a joke , they have sat with the funds since the 14th and not doing anything , no cancel, no refund nothing . They wont reply to any emails and wont call back , Legal action about to proceed on these guys if not sorted by end of day

@Kwachauk Hi, Please note i am requesting further information, the transaction number so I can investigate this further for you, without any information i am unable to look into this Kind regards Xendpay

@Kwachauk Hi, Can you please provide your transaction number so i can look into this for you Kind regards Xendpay

@Kwachauk Hi, Please contact us directly Support@xendpay.com with your transaction number, so a member of our team can investigate this for you, Kind regards Xendpay

@djibotai Hi Tahirou. Thank you for your message. I have urgently contacted our EU Desk to urgently reach out to you regarding this. Kind regards Xendpay

@xendpay Hello @xendpay , I still didn't get refunded..

Hey @xendpay, You didn't execute my transfer since April but why don't refund my money ? I sent you so much emails without response and they say your service can't be joined directly by phone Did your service become a scam ? I'm honestly starting to doubt !

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@justgarywalker Hi, Please contact us directly support@Xendpay.com with your transaction number so I can investigate this for you Kind regards Xendpay

What alternatives to @xendpay do people use? They used to be brilliant but second time in a row now they’re taking a week or more for small money transfers, leaving me paying bank overdraft fines.

@djibotai Hi, I cannot locate your account without any information, can you please provide the transaction number Kind regards

@djibotai Hi, Please can you email Support@xendpay.com from the registered email so i can investigate this further for you Kind regards

@RichPlanet_Net Hi, Please contact us directly Support@xendpay.com with your transaction number so we can investigate this further for you Kind regards Xendpay

@xendpay Warning. Stay away from this firm they’re going bump. You’ll lose everything.

@graamin_boy Hi, Thank you for your message. Refunds can take up to 3-5 working days. Kind regards Xendpay

@xendpay Yes, your team member sent me same email that the refund has been initiated but when? How long it will take to process the refund?

@xendpay REF: A357830, I made a transfer on 3rd July and received an email on 4th July saying that my account has been closed and the amount will be refunded back to my account from where payment has been originated. I have not received the amount yet. Can you help?

@alokmazumdar001 Hi Alok, Unfortunatley your account has been terminated and cannot be reopened. Our compliance team have provided details in an email. Kind regards Xendpay

@xendpay i have been using xendpay for 5 years now and all of sudden i am unable to login and it seems account is terminated due to multiple accounts on xendpay. To my knowledge i have used only one account and nothing else. Kindly help me to restore my account.