AlphaEx

Announcement: AlphaEx Platform to Discontinue XDC Staking on 31 August 2021. The staking of XDC Tokens on the AlphaEx platform will discontinue on 31 August 2021. Users would no longer receive Staking Rewards post 1st September 2021. Read more: medium.com/alphaex-crypto…

@bersk22 @XinFin_Official Sorry, may I know did you upload all the 3 images in the KYC or did you try to upload the incorrect image?

@bersk22 @XinFin_Official We request the users to follow the instructions carefully to complete the KYC.

@Z4N4X Kindly share your registered email in DM to check with our support team.

@AlphaExNet need to withdraw some XDC , can’t withdraw for 24 hours ? Need some help as the withdraws take ages and last time I did a withdrawal it failed and I don’t know where it went. Luckily it was a small test transaction which I wish to repeat but the wait is long …

@cryptohomegirl @XinFin_Official Share your details over DM

Now withdraw your $XDC from AlphaEx at zero withdrawal fees. We request the users to withdraw all their assets from @AlphaExNet

@gim_yeonglae Kindly let us know if you have any issues in Alphaex

@AlphaExNet 비트랙스 글로벌 거래소 계정이 로그인 후 자동으로 닫혀버립니다

@Alexgr8time May I have your registered email id in DM with the details of issue you are facing?

@AlphaExNet Can I get some help? My last 3 support tickets have gone unanswered.

@supportgroups3 @kusun7777 @XinFin_Official @cryptocom

@cryptohomegirl Kindly share your details on DM to guide you accordingly.

@kusun7777 @XinFin_Official sorry sir, kindly share the deposit records to check with the support team.

@kusun7777 @XinFin_Official Kindly share more details and registered email id in Direct Message.

@JT74753298 May I know the issue you are facing and your registered email id in DM please.

@AlphaExNet Thank you for replying. I had my KYC done. Am trying to withdraw my tokens out. Thank you

Announcement: AlphaEx Platform to Discontinue XDC Staking on 31 August 2021. The staking of XDC Tokens on the AlphaEx platform will discontinue on 31 August 2021. Users would no longer receive Staking Rewards post 1st September 2021. Read more: medium.com/alphaex-crypto…

@kusun7777 @XinFin_Official Kindly share the details with your registered email id in DM

@JT74753298 Kindly share your registered email id in DM

@AlphaExNet Hi there, can anyone help me with my withdrawal of XDC. When I click withdraw nothing happen. I did a swap in July. And didn’t realize the exchange is going to close. Please help me thank you very much. I have also raise a ticket in your exchange. Thanks.

@CryptoMentor99 Hello @CryptoMentor99 we have stopped all our services and urge our users to withdraw all their funds from @AlphaExNet

@AlphaExNet Are you still an active exchange for #XinFin?

@Bentley12341 Sorry to hear that but I believe we are having a conversation in DM and never left you unanswered for 3 months. Kindly coordinate with the details required to help you in DM and we will be happy to assist you

@AlphaExNet IT wont let me withdraw my fees because I cant upload the pic of me holding paper with date and alphex written on it. Ive sent a video showing the problem. its been 3 months and I cant get any response for you. HELP!!!!!!!

@BTCtheway Kindly share your registered email id in DM

@AlphaExNet I lost my cell phone that’s connected to my 2FA. I sent an email from my email account on file for Alphaex (as stated in the 2FA help section) stating aforementioned, requesting help to regain access to my account — it’s almost four weeks now and yet no answer? Help!

@bersk22 @AndreCasterman We are providing guidance for our users to resolve their issues. I can not see your DM on issues, so kindly share the details and registered email over DM.

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@DanAdjei9 Kindly, ask your brother to contact the support team and send the video of the issue to understand and help you better. Also, ask him to share his email id in DM to check the status of his issue.

@AlphaExNet My brother is not being allowed to withdraw his xdc from alphaex. They keep on changing his birthday then denying his kyc 11:11 AM