DirectAxis
6.2K posts
DirectAxis
@DirectAxis
We are a proudly South African business and have been in operation for 25 years. We’re online weekdays 8am to 5pm, or call 0861020304 any day from 8am to 8pm.
South Africa Se unió Ağustos 2012
10 Siguiendo4.6K Seguidores
@DirectAxis want to make it happen for you today…
Win up to R5000 with Direct Axis on Jacaranda FM.
WhatsApp LOAN to 066 050 6830 and tell us why YOU need a loan.
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@craig_moralee Hi Craig. We sincerely apologise for the unpleasant experience. We can assure you that your details have been removed from our marketing list, and a confirmation email has been sent to you. Team DirectAxis twitter.com/messages/compo…
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@DirectAxis What a load of bullshit. I’ve been asking you guys for years to stop phoning me. At 10am you also sent me a further text. I don’t want to hear from you. Please fuck off
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@DirectAxis I have already, which has helped fuck all, in fact the calls have become more frequent. @wendyknowler
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@craig_moralee I’m really sorry you’re going through this. Having to repeat yourself and still not being heard must feel incredibly frustrating and exhausting. We will look into this and revert back to you as soon as possible. Team DirectAxis
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@craig_moralee Please DM us the required details so we can assist you with this. Team DirectAxis twitter.com/messages/compo…
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@craig_moralee (2/2) If you prefer, you may email your details to socialmedia@directaxis.co.za. Team DirectAxis twitter.com/messages/compo…
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@DirectAxis I’ve asked you more than once before to stop the phone calls, which is tantamount to harassment, but they keep on coming. @wendyknowler surely this can’t be legal.
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@craig_moralee (1/2) Hi Craig. We understand your frustration and will make sure that you will no longer receive calls or promotions from us. Please DM us your ID number and contact number, and we’ll unsubscribe you. twitter.com/messages/compo…
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@IamWelcome_ Sure! The team will be in touch with you soonest during office hours.
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You have not come back to me @DirectAxis. They lack customer urgency and services
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@claudiacoelho10 Hi Claudia, thank you for reaching out. We understand your concern. In early November, we sent communication to all clients advising that December debit orders would be processed earlier than the usual date to accommodate the holiday period. Team DirectAxis
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@DirectAxis I find it absolutely unacceptable that you debit my account early with no agreement or approval from me! I know have to wait 24 to 48 hours for the debit order to be reversed!! Really inconvenient!!
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@IamWelcome_ We will let you know as soon as we have feedback from the team. Team DirectAxis
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@IamWelcome_ Hi there. How may we assist you? Team DirectAxis twitter.com/messages/compo…
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@craig_moralee Kindly note that we need the required details in order to assist you. Team DirectAxis
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@DirectAxis How many Craig Moralee’s have you got in the system and no I didn’t receive any communication to opt out.
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@DirectAxis not only do you continuously harass me to advance me more money (despite being asked not to) but you process your debit order 10 days early. I’ve got other commitments between today and pay day (debit order date 25th) you c@$nts
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@craig_moralee 1/2) Hi Craig. We apologise for the frustration. You should have received a notification stating your debit order would run early in December, and the notification also offered the option to opt-out of this arrangement.
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@King_Dumiii We're terribly sorry to hear of your experience, Dumi. Please see our response to your initial post. We'd love to assist. Team DirectAxis
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@DirectAxis ABSOLUTELY HORRIBLE!
Dumi 🦂@King_Dumiii
@DirectAxis has the worst service I’ve ever encountered in my life. I’ve been calling them for hours and on the occasions I was actually put through to their claims department and in the process of a claim I they hung up on me twice. I would advise you to never use them. NEVER!
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@King_Dumiii Hi Dumi, thank you for reaching out. We're sorry to hear that this has been your experience. Please DM your ID number, contact details &email address and we'll have this looked into for you. Team DirectAxis twitter.com/messages/compo…
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@DirectAxis has the worst service I’ve ever encountered in my life. I’ve been calling them for hours and on the occasions I was actually put through to their claims department and in the process of a claim I they hung up on me twice.
I would advise you to never use them. NEVER!
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@craig_moralee Hi Craig, thanks for reaching out to us. Please accept our apologies for the inconvenience caused. Please DM us your ID and cell phone numbers so that we can ask our Marketing Team to unsubscribe you. Team DirectAxis
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Dear @DirectAxis, I’ve asked you before to stop harassing me. PLEASE stop phoning me. I don’t want a loan! 4 fucking calls in 2 days.
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@heartytears Hi there! We are terribly sorry for the frustration caused. What seems to be the problem? Please DM us your detailed query as well as your ID number and contact details so that we may assist. Team DirectAxis twitter.com/messages/compo…
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@DirectAxis I have been calling your number for the longest time because I have a serious enquiry. You either say you have experience problems with me line or someone answers ad goes mute. Are you scamming people?
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@vusigule We’d love to assist in having your details removed. Kindly DM us your name, surname, and an example of the marketing material you’ve received. Team DirectAxis twitter.com/messages/compo…
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@DirectAxis What frustrates me is that you are able to send me information about loan for 5yrs in a row and still want me to provide information that you already stole somewhere. work with what you have currently and removed me on your system ASAP.
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@DirectAxis i asked politely to be removed from your data base with luck i am not sending an dm to no one please remove me ASAP. DirectAxis: Level up with a DirectAxis Personal Loan of up to R300 000 - for new ventures, smart moves or progress that counts. @NCRegulator
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@vusigule We would really like to assist you with this query, and in order for us to do that, we would need this information from you. Team DirectAxis
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@DirectAxis Guys you have my name and number as much you are able to send me your info daily, just let them check on number and name to press the delete button. I swear if i get another sms again i am taking further steps.
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