Filip TLR

@Meta I’m a brand owner and I have spent over a year building my brand and scaling my business. I spend over $1,000,000 a month on Meta ads. Like a lot of others I was recently banned on my facebook profile for no apparent reason. My profile (which was never used personally, but only ever to access my business manager) was the only admin on my business manager. I have lost my businesses facebook page, my pixels, and my ad accounts. All pages are still active and my ads are still active. Clearly I have not violated any of the community guidelines, however I was flagged by your AI systems for some reason. This is a huge problem. Meta’s AI system that reviews accounts is awful and unfairly flags profiles for no apparent reason. Once a profile has been flagged it is going to get suspended no matter what… I did the video selfie verification and was still suspended. And the BEST thing about all of this is that once your account is disabled there is absolutely NO way to contact support. Can this please be looked into! It has been over a week where i’ve had ads running on an ad account that I don’t have access too. I have sent countless emails to support for over a week only to receive emailed from people who don’t even know how to spell “This is” (they are likely AI automated emails) and they are absolutely no help at all. Me and pretty much every advertiser on your platform would seriously appreciate if we cut this AI nonsense because it clearly doesn’t work, and implemented some actual human review when it comes to our businesses. @MetaforBusiness @facebook @finkd