No-IP Network Status

Resolved: This incident has been resolved. stspg.io/d9zx16hg4jf5?u…

Monitoring: A fix has been implemented and we are monitoring the results. stspg.io/d9zx16hg4jf5?u…

Investigating: We are currently investigating the issue. Mail, DNS Resolution and Dynamic Updates appear to be working correctly during this time. stspg.io/d9zx16hg4jf5?u…

Resolved: Webmail is now working correctly. stspg.io/9p9fyph3g4kf?u…

Investigating: Our third party provider is currently investigating an issues with POP3/IMAP Email service webmail unable to login. AP and POP services are unaffected. OpenSRS Status Page: opensrsstatus.com/incidents/bjdb… stspg.io/9p9fyph3g4kf?u…

Resolved: We have the issue resolved and do no expect further problems. stspg.io/k4wtc2k1prqt?u…

Identified: We are currently experiencing an issue with our logging infrastructure that is causing degraded performance and intermittent errors across our main website and the my.noip.com web application. Our engineering t… stspg.io/k4wtc2k1prqt?u…

Resolved: We have resolved the DNS resolution disruption and are working on additional safeguards to prevent similar occurrences in the future. We sincerely apologize for any disruption this may have caused and appreciate your patien… stspg.io/zmclfck62z9p?u…

Monitoring: Earlier today, we experienced a brief interruption in DNS resolution due to an unexpected issue following a configuration update. The update caused our name servers to temporarily become unresponsive, leading to a roughly … stspg.io/zmclfck62z9p?u…

Resolved: This incident is resolved and all systems are operational. stspg.io/r23lvd7ghq0f?u…

Monitoring: We have mitigated the issue and our update queue has processed all backlogged updates and we will continue to monitor the recovery. stspg.io/r23lvd7ghq0f?u…

Identified: We are currently investigating reports of delays processing updates to DNS records or creating new records in a subset of applications. We have identified the caused and working on processing the backlog of updates in que… stspg.io/r23lvd7ghq0f?u…

Resolved: This incident is resolved. All systems are operational. stspg.io/z5kxqzhb53nk?u…

Monitoring: We have identified the cause to be related to an outage with one of our ISPs in our data center. We have re routed traffic and have observed recovery throughout the affected properties and services. We will continue to mo… stspg.io/z5kxqzhb53nk?u…

Investigating: We are currently investing reports of 500 errors being thrown when attempting to purchase services in the No-IP checkout flow. stspg.io/z5kxqzhb53nk?u…

Resolved: Our payment processor, Braintree has resolved the issue that caused all new Visa and Mastercard payment methods to fail verification. After their change was implemented we have seen successful transactions. This issue is no… stspg.io/jt7j0gts0m3q?u…

Investigating: We are currently investing elevated decline rates for new payment methods. We have reached out to our payment processor and they are currently investigating the issue. stspg.io/jt7j0gts0m3q?u…

Resolved: This incident has been resolved. stspg.io/cx17z85tlsl9?u…

Investigating: Our third party provider is currently investigating an issues with POP3/IMAP Email service. Webmail as well as mail client connections are unavailable. OpenSRS Status Page: opensrsstatus.com/incidents/gvdd… stspg.io/cx17z85tlsl9?u…