Sure IOM

We currently have an issue in our support centre and we are unable to take calls. Email and website options are still available to customers to make contact. We have engineers investigating the problem and hope to be available again soon. We are sorry for any inconvenience.

Our data centres now use up to 80% less energy for 90% of the year with new cooling systems. 🌬️ Read our Green Connection report: loom.ly/t83wDi4 #GreenTech #Sustainability #GreenConnection

Sure has cut electricity usage by 37% across all islands, with new UPS systems using up to 30% less energy. Read our Green Connection report: loom.ly/t83wDi4 #EnergyEfficiency #Sustainability #GreenConnection

🌱 We have reduced our carbon footprint by 27% in just one year! We're proud to present our first environmental report, The Green Connection, showcasing the strides we've taken towards sustainability. Read the report here: loom.ly/t83wDi4 #Sustainability #EcoFriendly

There's a hidden gem in the Isle of Man that you might not be aware of: our lowest priced broadband on the island, delivering you lightning-fast internet at a steal! 💻 Switch to Sure broadband today and save: loom.ly/0QXjJNU #DidYouKnow

We're making improvements to mobile balance checking - the system for checking your balance (*#100#) will have a brief downtime around midnight on 13th June. MySure will still be available during this time. Sorry for any inconvenience this might cause.

🚨 SCAM ALERT 🚨 We're aware that some customers have received spoof phone calls claiming to be from Sure and stating that you owe £600. Please IGNORE these messages and DO NOT provide any personal information as this is a scam. #ScamAlert #StaySafe

We're experiencing some issues with our customer support line. Our team is working hard to fix this, in the meantime if you have an urgent request, please log a ticket. Thank you for your patience! Submit a request – loom.ly/34429QA

Imagine telling your friends, "I'll Backrub that for you!" 😄🔍 Just like the surprise of Google's quirky past, we actually offer the lowest priced broadband in the Isle of Man! Find out more about our broadband here loom.ly/0QXjJNU #DidYouKnow #SaveWithSure

Heading off island soon? Our roaming data boosters are super affordable and really easy to add! Find out more here loom.ly/_E45mOk #GetMoreFromSure #DataRoaming #Sure

Can you imagine a world without the PlayStation?? 🎮 Did you know that we offer the lowest priced broadband on the island, keeping you connected for less! Find our how we can save you money here: loom.ly/0QXjJNU #DidYouKnow

Countdown alert! ⏳​ There’s just one week left to unlock this exclusive offer! Get our Max Monthly Plan and enjoy a FREE £100 voucher for Marks and Spencer’s on us!​ ​Pop into our stores to claim yours now - Offer ends 31st March, T’s & C’s apply.​ ​ #GetMoreWithSure

🐣 While everyone enjoys a choc-tastic weekend, we want to let you know that our Customer Service Centre will be closed on Easter Sunday and Monday, and back open as usual on Tuesday 2 April. Have a egg-cellent Easter break. #SureCustomerService #HappyEaster

Are you ready to roam this Easter? ✈️ If you have an Unlimited Pay Monthly mobile plan with us, then yes you are! Roaming data is already included, unless you’re on our Saver plan, in which case adding data is super easy. loom.ly/_E45mOk #GetMoreFromSure #DataRoaming

Why compromise?​ ​Get a FREE £100 voucher for Marks and Spencer’s when you get our Max Monthly plan.​ Unlimited data, calls and texts PLUS added brownie points with your friends and family? ​Just another way we say thank you at Sure 🎁​ ​T’s & C’s apply.​ ​#GetMoreFromSure

Just like LG's journey, we’re always striving to revolutionise technology and keep you connected at an affordable cost. Did you know we actually offer the lowest priced broadband on the island?? 💻🌐 Check out our latest offers here loom.ly/0QXjJNU #DidYouKnow

Slow internet, are you ready to Shake It Off? The Taylor Swift Eras tour movie is on Disney+ from the 15 March! Make sure you have the most Fearless connection: loom.ly/RsOgrGM #Sure #SureBroadband

Maximum mobile plan = maximum perks!​ ​Our plan really does have everything, including an extra treat to enjoy on whatever you like! ✅​ When you sign up to our Max Monthly Plan in store, we’ll give you a £100 Marks and Spencer’s voucher.​ T’s & C’s apply.​ ​#GetMoreFromSure

The Sure Community Foundation helped fantastic charities in 2023. Donations funded by Sure employees and the Sure business allow for local causes to get much-needed additional support. 🌟 Are you a charity needing support in 2024? We may be able to help! loom.ly/8AsJ15w

Our instant top ups will be unavailable due to planned maintenance work being completed between 05:00am & 09:00am on Tuesday 5th March 2024. Customers can still purchase a top up by logging in to My Sure & topping up from there. We apologise for any inconvenience this may cause.