Catherine Bone

@ronm123 Hi Ron, I hope you are well. Apologies I booked on but unfortunately technical issues mean I won't make it. Thanks to you, Alistair and Lilian for putting these on we're encouraging our TEL colleagues to attend.

Still time to sign up for the Future Teacher webinar on Inclusive Practice today and what promises to be a great session! Please register in advance and sign in before 1pm #inclusive" target="_blank" rel="nofollow noopener">xot.futureteacher.eu/play.php?templ… @ft30uk #ft30uk

Raising our standards for #DigitalAccessibility Staff @KingsCollegeLon are invited to join our next event on 30 May, where Learning Technologist Catherine Bone & Learning Designer Ana Marques will introduce the Digital Education Accessibility Baseline. linktr.ee/accesskings

Good news!

Help slow the spread of #COVID19 and identify at risk cases sooner by self-reporting your symptoms daily, even if you feel well 🙏🏼. Download the app covid.joinzoe.com

@c2c_Rail hi it's says on your website that customer services can deal with smartcard issues. I have phoned and been told there is no one who can deal with the call so the lady has emailed them for me. How can I escalate a complaint?

@c2c_Rail What is the 7:13 from Benfleet cancelled if there are no issues now?

☑️ The issue with earlier points failure is no longer affecting services along the route.

@Robyn49847059 @c2c_Rail Had same issue took a letter to get the money as an evoucher not refund, found it on my account by accident. Told via the Smartcard helpdesk once you buy a flexi tickets after 2 hours you need to load the same or the next day otherwise it won't load. It worked, hope this helps u.

I know you're busy @c2c_Rail but over a month trying to sort this - I'm £150 down with no flexi tickets or refund, new smartcard and can't even load a daily ticket onto it. And to top it off no ticket station at Stanford so takes ages to queue every morn!

@c2c_Rail I did and they told me my complaint will take up to 20 days to get a response they couldn't help. I have two smartcards with £168 on each and neither work but customer helpine are no help. I want my money back and a smartcard that works, is that too much to ask for?

@iamcbone Hi Catherine, if you require an urgent response please call the customer relations team 03457444422 (option 6)

Good morning the AM team are here, currently (06:00) services are running normally - socsi.in/tkC3F

@c2c_Rail I have contacted customer services and been told I will receive a response within 20 days!!! What I am supposed to do in the meantime, what is the official stance on these smartcard issues?

@iamcbone @GreatWhiteEagle Good afternoon Catherine, have you sent an email to Customer Relations?

@c2c_Rail @GreatWhiteEagle No there has been no action from customer services I sympathise will all others affected. I currently have 2 smart cards with £168 on each but can’t use them and can’t get a refund because customer services will not respond to me. What are c2c doing to rectify the situation?

@GreatWhiteEagle Did you receive an email from us about getting a new smartcard? You can also read more here - socsi.in/mEMeR

Do we teach a subject or do we teach people? the best learners often make the worse teachers (Stephen Brookfield,1996) #IETL18

I’m a blind twitter user. There are a lot of us out there. Increase your ability to reach us and help us interact with your pictures, it’s really simple and makes a huge difference to our twitter experiance allowing us to see your images our way. Thanks for the description 😎

@ScottHibberson Great thanks 😊

Some useful sites for sourcing free images here, Thanks @ScottHibberson 🙂 twitter.com/ScottHibberson…

Excellent tips! inspiringlearning.jiscinvolve.org/wp/2017/08/pre…

Noticed your audience zoning out? @estherbarrett explains how to keep people engaged during presentations jisc.ly/8QE6o8

Free FT3 webinar 13:00 today. Getting feedback from students. #eassessment #quiz. Syrian folktale sets the scene :-) zoom.us/meeting/regist…

A great web-based resource following a great conference! Well done to all concerned! twitter.com/lindseywsc/sta…