We need to kill "no-reply" email addresses. No message worth sending should channel block response, a proper reply-to sender should always be set.
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Lindsey Mark
8K posts
Lindsey Mark
@linji
#CX & #Marketing nerd who tells stories with data. Loves coffee, books & travel. My thoughts are my own.
Indianapolis, IN Se unió Mayıs 2007
642 Siguiendo818 Seguidores
With the Google Analytics 4 cut-over coming up in July (roughly 3 months), prepare yourself by understanding best practices for capturing events. buff.ly/3G0vfpx
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Google's Universal Analytics will be end of life in July, here's a quick summary of what to look forward to in Google Analytics 4. I recommend setting up GA4 before Google migrates everything for you. buff.ly/3lSWkUE
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Our flight attendant on my ORD to DEN flight should be acknowledged for her kindness today with a new mom.
The newborn was crying hard during boarding. With a bit of kind encouragement she helped mom and baby find comfort and calm.
@UnitedAirlines flight 2280
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My brain using cascading logic to visualize the "shape" of customer data.
Data nerds, what are your favorite books/blogs/etc for describing data architecture and practical customer data/analytics problem solving?
GIF
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The excel skills I built in my CX Analytics days still come in handy today. Building pivot tables to manage changes for Salesforce fields is much easier than doing a bunch of manual checklists with no historical context.
It's beautify when columns/rows line up just so.
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@andreatarrell It was called "Random Acts of Flowers" for anyone interested they have multiple locations: randomactsofflowers.org/locations/
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@andreatarrell Ran a PTO event that took donated flowers, processed out the wilted blooms, and created bouquets for people in the hospital. This act of kindness has shown to improve patient outcomes.
Gave everyone the warm and fuzzies, was a ton of fun too!
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What are the most fun icebreakers / random activities / fun things you've ever done at a company or professional event?
Like, they made you smile, not cringe and die inside.
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@LI_learning I'd love to be able to update the frequency of my course content emails to 1-2x month. Your current subscription options are all the emails 5-6 per month or none.
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@andreatarrell I knew you could do a location search for Instagram but have no idea how to do it for TikTok. 🤯
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I was today years old when I learned you can search for food near you on TikTok and Instagram.
Does this make me… old?
Or does everyone else know about this?
Josh@JoshuaOgundu
In our studies, something like almost 40% of young people, when they’re looking for a place for lunch, they don’t go to Google Maps or Search,” he continued. “They go to TikTok or Instagram.”- SVP of Google
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@linji You can manage your communication preferences here: squ.re/squareprofile
If you continue to experience issues, send a direct message our way, we can assist.
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@Square your SMS help tells you to email support@squareup.com but then I get kicked back "We aren’t able to respond to emails sent to this address."
Receipts keep sending to my old work email, can anyone help?
#CX #ChannelBlocking
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@SQSupport Okay, potentially fixed for future purchases.
Now how would I get a receipt for a past purchase where it went to the wrong account?
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@kaitlinmaud So I commented on the shitty experience and they reviewed and apologized. Not an ideal outcome but something.
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@kaitlinmaud I did this to an $$ shoe brand because they were so shitty in a support response when I asked for price matching. I ordered at 22% off 3 pairs of boots, 1 was a return (sexy stormtrooper vibes) I wanted the other 2. Would not price match & response was too slow to return/reorder.
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Most Amazon ads that I get are scary accurate in their targeting… but then every once in a while I get one of these.
Like what could I have possibly searched for that made me a prime candidate for THIS? What did I buy? What poor life choices did I make?
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@RobSalesforce @andreatarrell Instead of punishing students, how about buying a couple of chargers for the classrooms in case students need some juice. 🪫🔋
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If this was a success criteria for being an adult human, I would be on perma-detention. Which actually sounds… fun?
Who is going to adult detention with me?!
Selina@Missy_E39
My daughter was issued a detention because her iPad, when she arrived at school, was 93%. The assistant head, who I’ve since emailed, has set the expectation that iPads be no lower than 97% or pupils will be punished. I’m flummoxed. Has anyone heard of such nonsense?
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