ALDO Shoes

@RiyaKaranji Woah, that definitely should not have happened. 😖 Would you mind sending your purchase information to our DMs so we can help you out? 🙇‍♀️ -NP

@ALDO_Help Bought an Aldo purse for my last birthday on March. Today as I opened it the lock became dysfunctional. Please help !

@PUNEET75326724 @jagograhakjago Hi Puneet, we’re sorry to hear about your experience. For assistance with your order, please send an email to twitter@aldogroup.com with your order details. We’ll make sure it’s forwarded to the appropriate team for your country. 👟✉️-MC

@ALDO_Help pls refund my amount and take your shoes back. So poor quality resulting in shoe bite in 5 mins PFTA order details. AJIO said ALDO will send replacement @jagograhakjago pls help

@youwishbih Hi there! So sorry about the cancellation—we’d love to look into this for you. Could you please send us a DM with your order details so we can assist further? 💬✨-MC

@ALDO_Help I placed an order for the hopdazzle keychain a few days ago while it was still in stock, however you guys cancelled my order because it is now out of stock. Is there any way I can still receive it? Will it ever come back in stock?

@thepxncss Hi there! So sorry for the trouble—we just sent you a DM. Please check your messages so we can get this sorted out for you ASAP. 💬✨-MC

@drsleep_ Hey there! Just responded💖. Thank you!! -MC

@gorgeousgillion Hey there!💖 Please DM us with your order number. Lets figure this out for you! -MC😊

@sadboiklub Hey there! Please DM us, we would love to help you out. Thank you! -MC💖

@ALDO_Help i bought a pair of heels and one of the straps slipped out and i lost it :(( is it possible to get a replacement?

@Deep30101991 Woah, that definitely shouldn't have happened. Let's make this right- would you mind sending your order information to our DMs? 🙇‍♀️ -NP

@ALDO_Help Hi Team, I have ordered this particular product and it got delivered with 2 different sizes in the order. And now that particular order is not showing up in my order list 🙃 What will i do with 2 different sizes

@sadboiklub Sadly we don't offer replacements. 😓 But please reach out to our DMs so that you can speak with an expert. -NP

@gorgeousgillion No worries! Please reach out to our DMs so that we can help you out. -NP

@jasonjjjackson Woah, let's check this out. Would you mind sending your order information to our DMs?

@ALDO_Help Good Day. I placed an order on April 22, I’ve still not received the package.

@LisaTomlja55164 Hey Lisa! Please check your DM's💌

@ALDO_Help Hi. I ordered 2 pairs of shoes but only received one just now in the mail.

@IsabelB6282068 Hey Isabel! We are sorry to hear that... Please DM with your order information. Thank you! -MC💖

@ALDO_Help I was wearing my Sopopular tennis shoes for the fourth time and the charm fell off one of them at some point. Would it be possible to get a replacement charm?

@burreaux10 Hey there! We are sorry to hear that you received shoes in that condition... We would love to make things right for you!! Please DM us with your order information. Thank you! -MC💖

@drramandy No worries, let's check this out. Would you mind reaching out to our DMs? Thanks! 🙇‍♀️ -NP

@ALDO_Help I ordered a pair of shoes to arrive in store, but they say that the order doesn’t appear in the system (but the payment was collected and online it shows the order is still processing

@lifewithdeborah Woah, that doesn't sound right. Would you mind reaching out to our DMs so we can make this right? Thanks! -NP

@Quayex For sure! Just be sure to bring the product in its original packaging along with your receipt/order confirmation so that they can help you out. 🙇‍♀️ -NP

@ALDO_Help I bought a Darley sandals online, and my feet can't even enter. Can I return and exchange it at the store closer to me?

@TCAmberr Hi there! 🙋‍♀️ Our team is here to help. Would you mind reaching out to our DMs? -NP

@ALDO_Help Looonnngg shot but is there any chance I can talk to someone about my dream pair of heels ?? They are no longer listed on the website but i've been trying to buy them desperately!!!

@imatinydust Hey! Thank you for reaching out to us, we apologize for the inconvenience & dissapointement caused by this situation. Please reach out to us via DM, we would love to make things right by redirecting you to the correct people & make sure that your issue is resolved.Thank you!-MC💖

Post 2 These are premium, expensive products. I reached out to @ALDO_Help for support, and their response was shocking — they said nothing can be done. This would never be the case with their US counterpart.

@PralhadJoshiOfc @JoshiPralhad @blvermaup – To your notice: I purchased a well-known shoe brand, #ALDO, @ALDO_Shoes @ALDO_Help in India. The product quality is far inferior to what is sold in the USA. Within a month, the shoe has already torn.

@apanahuja @ALDO_Shoes Oh no! We're so sorry to hear that this happened. 😔 Please reach out to our DMs so that we can assist you with this.

@ALDO_Help - Disappointed with my recent @ALDO_Shoes experience. Asked the exec about any welcome offers before my $120+ purchase & wasn’t informed about the 15% new customer discount. Found out after paying—missed out because of incomplete info. Hope this can be made right.