Amdocs

We're excited to announce that Smart Communications, Inc., wireless subsidiary of PLDT, has selected Amdocs to transform its retail and frontline operations through an #AgenticAI solution called Store Genie. Powered by #Amdocs' Cognitive Core - a core capability within #aOS, Amdocs' agentic operating system for telco - and running on #AWS for Telecom cloud infrastructure, Store Genie embeds telco-specific intelligence directly into frontline workflows, enabling autonomous real-time issue resolution, reducing handling time, and improving productivity across Smart's retail footprint. Read the full statement > bit.ly/4sW71CM

From experimentation to agentic execution, #Telcos are redefining how work gets done. Join Amdocs Leadership team to explore how #aOS turns #GenAI into real, scalable impact. Register here: bit.ly/4lCroCN

In this episode of #TheGreatIndoors, recorded at MWC Barcelona, Matthew Roberts speaks with Lara Dewar, CMO of GSMA, about one of the most important challenges shaping the future of connectivity: the usage gap. As innovation accelerates, the question is shifting from what technology can do to who it is really reaching. From robots on the show floor to the realities of digital inclusion, this conversation brings the focus back to impact and accountability. Tune in > bit.ly/4bRpyKO #Amdocs #Podcast #ThoughtLeadership

#AgenticAI is rapidly redefining the #Telecom industry, accelerating the shift toward autonomous workflows that fundamentally transform how service providers operate at scale. At the core of this transformation is #Amdocs’ #aOS, the agentic operating system built for #Telco, enabling service providers to evolve into #AI‑first enterprises. In our latest technical blog, we explore how cutting‑edge technologies from #NVIDIA, including Nemotron Super 3 and AIQ, are embedded within aOS to deliver sovereign, scalable, high‑performance agentic architectures. bit.ly/4lImRyD

What's the real value of #GenAI in #Telecom? It starts with openness. Building a GenAI demo is easy. Making it work inside a live, complex telecom environment is something else entirely Angel Garci-Caballero Perez explains in our latest blog. Read here: bit.ly/419KkPD #Amdocs #aOS #AgenticAI

The ambition: #AI-native telcos. Autonomous networks. Intelligent operations. The reality: fragmented data, legacy infrastructure, multivendor complexity. Closing that gap is one of the biggest opportunities for #telecom leaders today. Our new research brief gives CSPs a clear framework to move from AI ambition to AI execution. Download -> Read -> Bookmark bit.ly/4bzG5Sr #Amdocs #aOS #AgenticAI

GenAI is moving fast in telecom. But it’s also reopening data problems we thought we solved years ago: What is a customer? When is a subscription really active? Without shared meaning across systems, even the smartest LLM can give answers that sound right but aren’t. Izabella Sandler Degany explains why ontology and context engineering matter more than ever. Read what she has to say: bit.ly/4sNS7yC #AITransformation #DataStrategy #CognitiveCore

Season 12 of The Great Indoors starts at #MWC2026 Barcelona. Carl Cruz (CEO, Globe) and Val Gorohovsky (VP R&D, 31 Concept) join Matthew Roberts to explore leadership, telecom innovation, and how ideas turn into real-world impact. Tune in > #Amdocs #TheGreatIndoors #Podcast #ThoughtLeadership

A new chapter in #Amdocs’ AI journey began at MWC Barcelona with the introduction of #aOS – the Agentic Operating System for Telcos. In this discussion, Ayana Gisser, Head of Communications, speaks with Shimie Hortig, Group President, Americas, President and CEO, effective March 31, about the vision behind aOS and the significant investment Amdocs has made to accelerate the #GenAI journey for its customers. While GenAI technology is advancing rapidly, adoption across enterprises is still at an early stage. aOS is designed to help close that gap and help customers move faster from experimentation to real impact. #MWC2026 #AgenticAI

While the announcement created a lot of buzz, the real journey starts now - taking the technology from concept to real-world deployment. At #MWC2026, Ayana Gisser caught up with Ilan Sade, who steers the wheel behind #aOS, for a quick reflection on what comes next. #Amdocs #AI #GenAI

Mobile technology is reshaping how innovation reaches people A great fireside chat with Marcel de Groot, CEO at #Vodafone Germany, on how mobile technology is democratizing innovation - bringing advanced capabilities directly into customers’ hands and transforming how they experience services. A powerful reminder that meaningful innovation is driven by strong partnerships - and we’re excited about what we’ll build together next. #MWC2026 #Amdocs #aOS

#AI is changing the industry and creating new opportunities for leadership. In recognition of International Women’s Day, Ayana Gisser speaks with Liliana Schwartz Brunner, GM, Head of Global Strategic Partners at #MWC2026 about the role women can play in shaping the AI era. #WomenInTech #Amdocs

#aOS is here, and the response at #MWC2026 has been clear: People want to see it in action. Ayana Gisser, Head of Communications, speaks with Salma Datenis, VP Head of Cloud Studios at #Amdocs, about the evolution from amAIz to aOS and what customers are asking for next. #AgenticAI

Big news from #MWC2026! We announced a research collaboration with Stanford University to study AI’s impact on software engineering productivity at enterprise scale. Together, we’re developing a rigorous, outcome-driven framework that connects AI-assisted engineering to measurable results in delivery performance, quality, and sustainable ways of working. Read the full announcement: bit.ly/4baP7oA #Amdocs #StanfordUniversity #AI #SoftwareEngineering

How do creativity, technology, and innovation actually come together? Ayana Gisser, Head of Communications Amdocs, asks Mike MacDade, Head of Operations Amdocs, in a quick fire chat at #MWC2026. #Amdocs #AgenticAI #aOS

Roaming revenue is shifting. At #MWC2026, Ragu Masilamany shares a bold new move that gives telcos a stronger role in the digital ecosystem. If you’re thinking about growth, identity, and where value is moving next, this watch this. #Amdocs #Telco #aOS

How will #AI reshape customer journeys in #Telecom? Ayana Gisser in a fire chat with Stephen Ellis on proactive service, AI-first strategies, and the future of customer experience. #MWC2026 #Amdocs #aOS #AgenticAI

Building technology with a splash of human touch #AI agents are getting smarter - but are they getting more empathetic? Great chat with Chris Madan, VP Telus at #MWC2026 on why the real breakthrough is balancing intelligence with humanity. #Amdocs #Telus #AgenticAI #aOS

The industry is moving from AI outputs to real outcomes. In this fire chat at #MWC2026, Ayana Gisser speaks with Angelo Libertucci (Google Cloud) about the rise of the agentic telco and what’s coming next. #Amdocs #GoogleCloud #AgenticAI #Telecom

Proactive in. Frustration out. Ayana Gisser, Head of Communications at #Amdocs, talked to Erin Scarborough, SVP Commercialization at #AT&T, on the power of embedding AI across every customer interaction - meeting people in their moment of need, proactively, before frustration ever sets in. This is what the next evolution of an operating system looks like. #AgenticAI #aOS