Elephant Insurance

Nothing beats hearing from happy customers like Heather.

Download the Elephant mobile app to take control of your auto insurance on the go. We make it easy to access the services you need, such as viewing your ID cards offline, managing billing & payment preferences, making policy changes, or filing a claim. Available on iOS & Android.

Our customers are our biggest fans, and reviews like Jeff's are why we do what we do.

Our Marketing & LTV team rolled up their sleeves last week to prepare diaper bags bursting with essentials for @LittleHandsVA. 🐘❤️ From bottles and pacifiers to cozy hooded towels, each bag is designed to give parents one less thing to worry about.

Elephant Insurance is proud to be included on the America’s Best Customer Service in Financial Services 2026 list, published by USA TODAY. This recognition highlights Elephant’s ongoing commitment to delivering outstanding care and protection to its customers nationwide.

@andrekc500 We're incredibly sorry to hear about your frustrating claims experience, Andre. If you still need assistance, could you please send us a DM with your claim number so I can make sure this reaches the appropriate member of claims leadership for follow-up? Thanks!

@ElephantAutoIns STAY AWAY from this insurance company. Its been over 30 days of me getting the run around with my vehicle in the shop and now they say my rental limits are up and now I have no way to get to work! Pathetic!!!

@patinojorge22 Hi Jorge, We're sorry to hear about your accident, and hope that you and all others involved are safe and well. It looks like we were able to help resolve your concerns on 3/30, but if you still need assistance, please feel free to reach back out to me. Thanks! -Gina

@ElephantAutoIns this is one of many calls to this insurance company. They just don't know how to settle a claim. Been waiting since February ⏳⌛

@yvette_d_ We're incredibly sorry to hear about your frustrating claims experience. Could you please send us a DM with your claim number, as well as any additional context that you feel is important, so I can make sure this reaches the appropriate member of claims leadership for follow-up?

@ElephantAutoIns Stay away from #elephantinsurance. Drag claims well past 30 days. Get the run around. Lied and said as long as car is in for repairs, you will have a rental. The rental was repossessed! Company sucks ass!!

@jaguar3700 We're sorry to hear that you're dissatisfied, and we'd love to see if we can help. Would you please DM us with your name & policy number, along with the details of your complaint, so we can make sure this reaches the appropriate team for follow up? Thanks!

@Tracinski @WellsFargo Hi, Robert! We're incredibly sorry to hear that you had to go through such an ordeal (it sounds like a total nightmare 😨), but we're also glad to hear that our agent took great care of you in this stressful time. If you're ever in the market for insurance, we'd love to have you!

@stonecld316babe Hi Gem, we're sorry to hear that you're dissatisfied and we'd love to help. Would you please DM us with your policy/claim number, along with the details of your complaint, so we can make sure this reaches the appropriate team for follow up? Thanks!

I hate car insurance renewal time 🚗 Why does it have to be so time consuming and confusing.. Elephant 🐘 are driving me insane and I’m just getting fed up with all the comparison sites 😬😞😤 #carinsurance #renewal #car #elephant

@itssiren We're incredibly sorry to hear about your frustrating claims experience. Could you please send us a DM with your claim number, as well as any additional context that you feel is important, so I can make sure this reaches the appropriate member of claims leadership for follow-up?

Calling all high school or college students with a passion for important causes! There is still time to submit PSA's about the dangers of distracted driving for Project Yellow Light, a scholarship competition designed to encourage safe driving habits. Deadlines are approaching!

After a year of hard work, Elephant took a moment last week to recognize members and departments of the Herd for their outstanding contributions at our Virtual Awards Party. Each member of the Herd is integral to the success of Elephant. Congratulations to all of the winners!

Today we celebrate Dr. Martin Luther King, Jr, one of the greatest leaders in the history of our country. Many people observe the holiday as a National Day of Service, volunteering and spreading kindness in their communities. What a wonderful way to honor the legacy of Dr. King!

Great information on what to do in a winter emergency. Stay safe out there!

@muzza22202 @AdmiralUK We're sorry to hear this and wish we could help, but this Facebook account is for the U.S.A. automobile insurance company called Elephant. If you're looking for assistance in the U.K., our best suggestion would be to visit their website at elephant.co.uk.

@AdmiralUK imagine being in an accident and your vehicle left to rot with bonnet up engine bay exposed to weather and not be picked up for a week by the jokers @ elephant. And being passed from pillar to post. Please avoid if considering to use for insurance. They don’t care

@LJT_is_me @Dawn48504791 @DoodlesTrks We're incredibly sorry to hear about your frustrating claims experience, Lori. Could you please send us a DM with your claim number, and any additional context that you feel is important, so I can make sure this reaches the appropriate member of claims leadership for follow-up?

@Dawn48504791 @DoodlesTrks @ElephantAutoIns I've been patient since November 16th when the accident occurred and without a vehicle since. How many people can go without any transportation for 6 days much less 6 weeks?

If you want to be ignored and made to wait months on your accident claims make sure you have @ElephantAutoIns.

@benjijk Hi BJK, we're sorry to hear that you're dissatisfied and wish to cancel your policy. If you still need help with this, would you please DM us with your policy number so we can make sure this reaches the appropriate team for follow up? Thanks!

@ElephantAutoIns I need to cancel insurance and am getting the run around on the site. No agents to chat with via the site. What's up? #autoinsurance #carinsurance #elephantinsurance

@BoyeLucianna We're sorry to hear that this happened to you. We searched for claims associated with your name, but couldn't locate any results. Would you happen to be looking for Elephant in the U.K.? If you need help with a claim in the U.S.A., please PM your claim number so we can help!

Thank you @ElephantAutoIns , @admiral for the lies and delays after my car accident. Suffered whiplash and left without a car for 6 weeks. Told I couldn't get a courtesy, & my finance company won't permit me to keep my car after a total loss- ALL LIES!! Its 2022, seriously?