GIO Insurance

GIO is on the ground from today to help you with your claim after the recent bushfires. Visit us at our Mobile Disaster Response Hub in Yea. Go to gio.com.au/customer-suppo… for more details.

@iiiiiiona Hi, thanks for reaching out to us. We appreciate you sharing your feedback and concerns with us. If there's anything you'd like to discuss in detail, please send us a PM so we can look into it further. - Manny

@GIOInsurance I’m trying to get a minor car bumper repair after an accident and the panel beater can do it today. Meanwhile I’m told GIO can’t review their assessment until 19 February - a month away! For what I assume is a 5-min (or even AI-enabled…) task. What’s your excuse?!

@ShesApples23 Hi Paul, If you would like to discuss a policy please send us a private message with your details. -Dee

@GIOInsurance Let me guess you will be hiking prices for those who have cover with GIO home insurance

If you have been impacted by the recent bushfires or ex-Tropical Cyclone Koji, we're here to help. Make a claim online using the GIO App or by visiting us at gio.com.au/claims

@mahootna2 Hi there! Thanks for reaching out to us. Please send us a direct message so we can assist you with your policy enquiry. - Nora twitter.com/messages/compo…

Hi @GIOInsurance I’d love to know how car insurance can more than double in a year to $3K. No claims ever. Been with you forever. RACV same cover $1K.

Severe storms are expected in NSW and QLD today. If you’re affected, you can lodge a claim online at gio.com.au/claims. We’re here to help. x.com/BOM_au/status/…

Stay safe in South East Qld and North East NSW throughout the weekend. If you’re affected by the severe storms you can lodge a claim online via gio.com.au/claims x.com/BOM_au/status/…

@PAnon245519 Hi we have replied to your private message. -Dee

@GIOInsurance querying a 17.1% increase in premium. Many natural disasters, yet highly profitable, increases cant be justified. So why are the increases so high. Not interested in the standard line. EXPLAIN

@PAnon245519 Hi there, thanks for reaching out and sharing your concerns about your premium increase. We’d like to take a closer look at your policy details so we can provide a more specific explanation. Please DM so we can check this for you. - Nora twitter.com/messages/compo…

Severe storms are expected in NSW and QLD today and throughout the weekend. If you’re affected, lodge a claim online at gio.com.au/claims. We’re here to help. x.com/BOM_au/status/…

@mahootna2 Please reach out if there's anything else we can assist with. -Dee

@GIOInsurance It's ok, I've already chatted online with a representative. He couldn't help. Thanks.

Dear @GIOInsurance, I just cancelled my car insurance policy. I don't see how a premium above $3000 is ok when RACV can do the same policy for $1300. Loyal for decades, but not at that price.

Damaging winds are expected to continue tonight and into Tuesday across parts of Southern New South Wales and the ACT. If you’re affected, lodge a claim online at gio.com.au/claims. x.com/bom_au/status/…

Stay safe if you are in New South Wales. Heavy rainfall and possible flooding today and tomorrow. If affected, lodge a claim via the GIO mobile app or visit gio.com.au/claims.html . We’re here to help. x.com/bom_au/status/…

Prepare for heavy rainfall and destructive winds in NSW from tomorrow. Visit us at gio.com.au/know-more/insu… for handy tips on how to prepare. Stay safe. x.com/BOM_au/status/…

@mahootna2 We would like to assist in any way we can. Please send us a direct message with your contact details. - Nora twitter.com/messages/compo…

@GIOInsurance Also, how is it our fault that a kangaroo jumped in front of us, and therefore, you won't supply a hire car?

@GIOInsurance What a going on with you online claims system? It tells me there are no repairers in our area. I know the panel shop that does them. Now waiting on the phone and online chat to attempt to sort it. You used to be so good. Thinking about changing now.

@N5953415247310 Hi there, thanks for reaching out to us, I'm sorry to see that this was your experience with us, it's certainly not the standard of service we aim to provide. Please send us a PM so we can look into this further for you and see how to assist. - Manny

I was nearly killed in a crash. @GIOInsurance accused me of staging it, with an investigation of 5 months. Even suggested it was “suspicious” because I’m Middle Eastern. Claim denied. No support, no respect. Avoid GIO. #InsuranceFail #Discrimination @GIOInsurance @SuncorpGroup

Stay safe, heavy rain & possible flooding across NSW this week, especially in the Hunter and Mid North Coast regions. You can lodge a claim quickly using the GIO app or by visiting gio.com.au/claims x.com/BOM_au/status/…

@PAnon245519 Hi Susan, if you have concerns about a GIO product or service that you would like to discuss further, please send us a private message with your policy/contact details. - Arna twitter.com/messages/compo…

@GIOInsurance seems like Im off to AFCA again. GIO trying to coerce me to use Capital Smart for repairs. Did that once was a disaster so never again. How about others? How many have taken GIO to AFCA in the last 12 months????