SNyeahnah

@jayjayyy369 @Rumblebub @9to5mac You mustn’t have owned an iPhone 4 then. A quick google search will do you peace of mind.

Apple tells 9to5Mac that the iPhone 15 Pro’s new titanium design is not the cause of overheating problems. The company also says that bugs in third-party apps including Instagram, Uber, and Asphalt 9 are causing them to overload the iPhone’s CPU. 9to5mac.com/2023/09/30/iph…

@PulledForRepair I wish we could opt in for certain break times. Like maybe someone wants 4 x 15min breaks, a single hour break, me personally - I’d love a 45min and a 15min

Why does the scheduling team think it’s a great idea to give us horrible schedules? I don’t want my 15 minute break an hour into my full shift. Thanks

@IAppleretail @PulledfrmRepair I think it’s something that some groups of people just use. Like an echo chamber.

Once upon a time, at the fruit stand… I transferred from one market to another and all of a sudden, every ducking idiot came to the bar with “it’s hang”. What the fuck was all that about?

Constantly being reminded on my birthday how insignificant my “friendships” at this place aren’t meaningful

@CrusaderFr16908 @PulledfrmRepair @DepotGenius T-shirt’s is one thing because they could impersonate Apple but it’s a book.

@PulledfrmRepair @DepotGenius TRUTH. i know of at least one former colleague that got fired for selling their own tshirts.

You know how they gave us the Steve Jobs book recently? This is how much they are going for on eBay.

@ErikaKullberg You forgot to mention that unless they were manufactured prior to October 2020 they’re not eligible for that REP program. Please don’t encourage people to do this without giving them all the details you claim to read 🙄

What Apple doesn't want you to know - Airpods Pro

I hate that I can’t seem to find a job that will pay the same or more from what I’m earning here.

@InFROPHell I think it was only for about 3-4 months? Give or take. I mean it was kind of handy for people who had those kind of issues. Tbh I’d rather have something that logs temperatures during use so I can show people it’s heating up because of their own doing

Sooo whatever happened to the Data Performance diagnostic?

@fruitstandsavvy A lot of it really comes down to explaining why our newer phone feel more warm and how we’d only offer hardware solutions if it was showing a hardware fault. I’ll also talk about how the apps they using will always prefer performance and user experience at their devices expense.

Question for the fellow techs… how do you personally work through appointments where the customer’s complaining about their phone “heating up all the time” ? I feel like they’re way less complicated as they seem to be.

@gotbizintros This was my biggest gripe when my LGs and survey asked for feedback on my training. Ever tech I’ve trained and looked at me like 🤡 “you just know what needs to be serviced?” I feel you young padawan

iPhone deep dives be like Is the device having an issue? > Yes Proceed with service SERVICE WHAT THOUGH

I really do think I’ve realise what’s killed working for the fruit stand - working in flagship or high volume stores. I used to work in a quiet one and I’d trade the clicky friendships, fast days and bullshit excuse for management any day. Honestly considering moving to another.

@gotbizintros “Specialist is a tier” 🤡

Still trying to understand why technicial specialist and specialist start at the same pay.

@NoMoreWalkIns @IAppleretail I get it though. PZ don’t know how we operate, but fuck me dead - don’t assume shit

Once upon a time, at the fruit stand… Notes on concierge: Dead phone. Wants all photos transferred to USB stick Me, walking over to person who made appointment. Me: oh hey, I have some belated bad news for you to deliver to that person who’s returned after 2 a hour wait

@notsospecialist Don’t for one moment think management care about your mental health or will hesitate to give you formal warnings regardless of your current state.

@SapsDown I hate to be that person but I prefer it over pre built. It means you don’t have to get a watch with a band you don’t want and also means if you needed to swap it - systematically we can. Selling both pre built and studio? Yeah dumb. Opening the boxes? Also dumb.

Fuck Apple Watch Studio. Fuck forcing customers to buy a band with a watch, fuck having long ass watch boxes, fuck having to open a sellable box to put a band in with a watch. But most of all, fuck band swaps.

@NoMoreWalkIns I had someone come in once saying their MacBook Air was defective because it didn’t come with the fans installed…you can imagine the look I have in response

I officially hate temperature perception appointments over wireless connectivity. HOW DO YOU EXPECT SOMETHING WITHOUT A FAN TO EVER COOL DOWN OR MANAGE HEAT WHILE IN USE???

Other managers take note. This is how it’s done.

Maybe if managers didn’t make thousands in RSU bonuses off the backs of the people out on the floor every day there wouldn’t be such a demand for unions but you lot don’t wanna talk about that at a daily download, do you?