ShipWorks

[status] Investigating: ShipWorks is aware of the technical issues impacting user's ability to insure shipments with Insureship. We are in contact with Insureship and we are actively monitoring the status of these issues. We will prov… stspg.io/xsk43g6r6mhm?u…

[status] Investigating: ShipWorks is aware of the technical issues impacting the Shopify integration. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience! stspg.io/c4clmx2n6tpw?u…

[status] Monitoring: ShipWorks is aware of the technical issues impacting UPS rate. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! stspg.io/ccxdg8ymp6qy?u…

[status] Identified: ShipWorks Engineers are aware of the technical issues impacting some merchants using Shopify Marketplaces. Merchants are reporting seeing an "Invalid sales_order_id." error in the software when sending shipment no… stspg.io/58pdvgb02vqg?u…

[status] Investigating: ShipWorks Engineers are aware of the technical issues impacting some customers' ability to create SCAN Forms for USPS shipments. We are actively working to resolve this issue and will provide updates as they be… stspg.io/6dvnz6y51dqv?u…

@sethroseman Hey there, thanks for reaching out! Sorry to hear this affected you as well. You can keep up to date on our status page here: status.shipworks.com Feel free to DM us with your ShipWorks account info if you have further questions!

@ShipWorks Any update? Expectations it will be fixed today?

[status] Investigating: ShipWorks Engineers are aware of the technical issues impacting some FedEx services. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your pa… stspg.io/dgvjh9y7vjww?u…

[status] Investigating: ShipWorks Engineers are aware of the technical issues impacting FedEx. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience! stspg.io/shlslzxgb4j3?u…

[status] Investigating: ShipWorks is aware of the technical issues impacting some merchants' who are unable to import country codes for international orders. We are actively working to resolve this issue. We will provide updates as t… stspg.io/wnk3jr3xh3h8?u…

[status] Investigating: ShipWorks is aware of the current performance issues impacting merchants' ability to download orders to ShipWorks. We are actively investigating this issue. We will provide updates as they become available to … stspg.io/y2j3skxqrfwq?u…

[status] Investigating: Investigating - ShipWorks is aware of the current performance issues impacting ShipWorks We are actively investigating this issue. We will provide updates as they become available to us. Thank you for your pat… stspg.io/w16hrdzj81cc?u…

@___OB___ Great! Glad to hear that! Please let us know if you are continuing to have issues and we'll get you in touch with an agent to assist.

@___OB___ Hey there, thanks for reaching out! You can submit a ticket to support@shipworks.com or call us at 314-455-6370. Our lines are open from 7 AM - 7 PM CST. Please DM us your account info and the best phone number if you are having trouble getting in touch. Have a great week! twitter.com/messages/compo…

[status] Resolved: Thank you for your patience while ShipWorks Engineers worked to investigate your issue with USPS International shipments. All merchants impacted should receive an email shortly explaining the updates needed to pro… stspg.io/tn0cgzrp9zch?u…

[status] Investigating: We are currently investigating an issue preventing merchants from processing International labels with Stamps.com. Some merchants are receiving a "Full Name must contain 2 alphabetical characters… stspg.io/tn0cgzrp9zch?u…

[status] Resolved: Thank you for your patience while our integrators worked to resolve your issues. Please close and reopen ShipWorks Platforms in order to reflect the changes made. stspg.io/cbjmss17l0vk?u…

[status] Investigating: ShipWorks is aware of the technical issues impacting UPS carrier. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! stspg.io/cbjmss17l0vk?u…

[status] Resolved: Thank you for your patience while our integrators worked to resolve your issues. stspg.io/q3bthwr0p562?u…

[status] Investigating: ShipWorks Support is aware of the technical issues impacting our support services. We are actively monitoring the status of these issues and will provide updates as they become available to us. Thank you for y… stspg.io/q3bthwr0p562?u…

[status] Resolved: Thank you for your patience while ShipWorks Engineers worked to resolve your issues. If you experience additional errors while downloading your Walmart orders, please email support@shipworks.com so we can provide … stspg.io/3fxqsxj6fm84?u…

[status] Investigating: ShipWorks is aware of the technical issues impacting the Walmart marketplace. We are actively investigating and monitoring the status of these issues and will provide updates as they become available. Thank yo… stspg.io/3fxqsxj6fm84?u…