Chi Chi Help 👗

@cariondesigning Hey! Please drop us a DM or email us at customerinfo@chichiclothing.com - we hope this helps! Chi Chi x

@atterss Hi Emma, We kindly ask you to drop us a DM and one of our CS team will resolve this for you. Chi Chi X

@ChiChiHelp I have an item missing from my order that arrived today! Can you help?

@MollieGreenwood Hi Mollie, We can confirm that we have dropped you a DM. Chi Chi X

@ChiChiHelp Hiya - I am trying to DM you regarding an order however it states, "unable to email." Is there another way of contacting you to speak about an order?

@ChanelleMarie18 Hi Chanelle, Please drop us a DM with you order number so we are able to look into this for you. Chi Chi X

@jessicajones325 Hi Jessica, We do apologise, please drop us a DM with your order number so we are able to look into this for you. Chi Chi X

@ChiChiHelp can you advise why you haven't processed my order that was received by yourselves on 15th November? Also I'd like to know why my calls have just been rejected 3 times?!

@pashahughesyx Hi there, Please drop us a DM with your order number so we are able to look into this for you. Chi Chi X

Hi Chloe, Please drop us a DM or drop us an email to customerinfo@chichiclothing.com Love, Chi Chi x

@_noun9 Hi there, Please drop us a DM with your order number so we are able to advise you further. Chi Chi X

@GeorgReynolds Hi Georgia, Please drop us a DM with your order number so we are able to advise you further. Chi Chi X

@LilKirstyJayne Hi Kirsty, Please drop us a DM so we are able to advise you further. Chi Chi X

@ChiChiHelp this is the returns label I received on my invoice. It is not the normal pre-printed Royal Mail label. How do I claim my free returns service with a label which doesn’t have a barcode for Royal Mail to scan. Please advise. Thank you.

@xHolly_Cx Hi there, Please drop us a DM with your order number so we are able to advise you further. Chi Chi X

@chichihelp parcel arrived today, but with all of the return labels missing. How do I return this correctly?

@SaraAl3sl Hi there, Please drop us a DM with your order number so we are able to advise you further. Chi Chi X

@ChiChiHelp hi , I want to return an item , from Saudi Arabia, I followed all the steps but when I try to choose my country it doesn’t appear in the list ! How can I return it then

@chloe_dowson Hi Chloe, We are not able to give an estimated date as to when our products will be restocked. When the decision is being made to restock items, it will depend on popularity, demand, returns and current season trends. Chi Chi X

@jessicajones325 Hi Jessica, We kindly ask you to drop us a DM with your order number so we are able to look into this for you. Chi Chi X

@ChiChiHelp please can I get an update on my returns? I've only had an email saying you've received 1 parcel but I've returned 2. Thanks

@Mol_OB Hey, please may you drop us a DM so we can look into this further for you. Chi Chi x

@SelaBlaze Hi there, We kindly ask you to drop us a DM with your order number so we are able to look into this further for you. Chi Chi X

@ChiChiHelp How do i check if my results has been received any news on my refunds

@33Raa Hi there, We can confirm that our CS team have responded to your DM. Chi Chi X

@KirstinMackay_ Hi Kirstin, We have dropped you a DM! Chi Chi X

@SophieCEast Hi Sophie, Please drop us a DM with the name, address and method/date of payment so we are able to look into this further. Chi Chi X

@SophieCEast Hi there, We kindly ask you to drop us a DM with your order number so we are able to look into this further for you. Chi Chi X