CubeCraft Support

We're back and ready to assist! 😎 Simply tag or mention us for a member of our dedicated support team to help!

Hey CubeCrafters Last week we rolled back over 13,000 Skyblock islands to fix generators and spawners. If your island was affected and you are still experiencing issues, please email support@cubecraft.net so we can assist further. We apologise for the inconvenience caused.

@hatta_the Hello, to report this bug please visit cbecrft.net/bedrockbugs and a member of our QA team will handle it as soon as they are available. Thanks!

@CubeCraftHelp so for some reason, despite the current generation boost, and even in spite of my own boosts, my dark oak trees have not actually made any progress and have remained firmly at 2 days (since before everything went down). Please advise.

@GamingChavito @CubeCraftGames Hello, to report this player please visit cbecrft.net/bedrockreports and a member of our moderation team will handle it as soon as they are available. Thanks!

Teaming up in individual mode 🤗🤗 I'll leave them there. @CubeCraftGames @CubeCraftHelp Haciendo equipo en el modo individual 🤗🤗 ahí se los dejo.

Some Minecraft services are unavailable at the moment. We are looking into the issue. - Martin

Hello! Thanks for your patience while we have been looking into this further. Our team have provided an additional response with more information which you can find here: 🔗 cubecraft.net/threads/%E2%9A…

Hello! In the past 24 hours, we have been experiencing some temporary issues regarding Skyblock quests, generators, and spawners. Our team have rectified this issue, however, if your spawners or generators have broken, please email support@cubecraft.net so we can assist further.

@Tezstyy Hey there. We appreciate your feedback and apologise for the inconvenience this is causing. We are aware of some bugs/issues and we are looking into these and working hard to resolve them. Regards.

2/2, can you please have a setting to toggle it back to the old UI please for the love of god i only play eggwars and now im going to get put off of it as thi ui change doesnt work in pvp efficiency?

@CubeCraftGames @CubeCraftHelp @CubeCraftDesign doubt im going to get a response, im guessing every update to your server has to be checked over but what psychopath thought it was alright the change hud/the way i buy things in eggwars, its buggy, its slow, it freezes my game 1/2

@Trohli29 Hey there! We appreciate your feedback and apologise for the inconvenience this is causing. We are aware of some bugs/issues and we are looking into these and working hard to resolve them. Regards.

@Elzorro96004876 Hello, to report this player please visit cbecrft.net/bedrockbugs and a member of our QA team will handle it as soon as they are available. Thanks!

Hi @CubeCraftHelp, I had a problem in Skywars (n2814) where I appeared in the center of the map and I won? the chat says it will report this code, to avoid misunderstandings. Thanks

@dolphinman_rl Hello, to report this bug please visit cbecrft.net/bedrockbugs and a member of our QA team will handle it as soon as they are available. Thanks!

@CubeCraftHelp wtf is this? like how is this even a thing?

@dunkline_ Hello, I'm sorry to hear you're having a negative experience. Please email our Sentinel team at sentinelteam@cubecraft.net and we will look into it further. Thanks!

@CubeCraftHelp my friend has appealed this 8 TIMES! He's just a pc player on bedrock that clicks fast sometimes and got banned for cheats. This is just unfair. There's clearly no effort actually being put into reviewing his appeals because they just get shut down every time.

@UsuallyLuiis Hello, to report this player please visit cbecrft.net/bedrockreports and a member of our moderation team will handle it as soon as they are available. Thanks!

@CubeCraftHelp and for a group of hackers to come and ruin my record is something quite frustrating , I don't have many proofs, just one cap, and I know it's not enough but I forgot to record, I don't know if they can do something about it.

@CubeCraftHelp hello I report a group of eggwars hackers in mc bedrock a team of 4 began to farm kills for approximately 15 minutes and it seems unfair to me since I had a streak of almost 30 games and that a group of hackers come and ruin my record (continued below)

@_Alex228Lucas_ Hi there! We're unable to handle appeals via this platform. Please appeal online at appeals.cubecraft.net using your appeal code. Thanks!

We got banned on cubecraft for nothing. We won a game of skywars normally and got banned @CubeCraftHelp please unban Alex7776732 on minecraft bedrock edition. Also we're sorry but we had to cancel the stream because of that.

@sirbrine7 @CubeCraftGames Hi there! We're unable to handle appeals via this platform. Please appeal online at appeals.cubecraft.net using your appeal code. Thanks!

Is it possible to buy unban in cubecraft? I got banned a few years ago after my account was hacked by a group and they used my account to cheat in the game. is there a way to do something? I wanted to record some videos on the server... @CubeCraftGames @CubeCraftHelp

@CarterCxrtxR We have removed the punishment(s) and will be speaking with the Moderator to ensure it does not happen moving forward. Thank you for bringing this to our attention and we apologise for the inconvenience!

clips.twitch.tv/RespectfulLive… Cubecraft is so fucking bad its insane lmfao, please retweet this and spread the word. this shit needs to stop bro

Merry Christmas from all of us here at Team CubeCraft! 🎄❄️ We'll be available today from 9am to 3pm UTC to assist with any questions you might have.

@DreamWasH3r3 @CubeCraftGames Hello, to report this player please visit cbecrft.net/bedrockbugs and a member of our bug team will handle it as soon as they are available. Thanks!

@minimalist2008 Hello, to report this bug please visit cbecrft.net/bedrockbugs and a member of our bug team will look into it as soon as they are available. Thanks!

@CubeCraftHelp help sos cubecraft in the map mystery (bedrock) in the team purple the diamond gen is missing m.youtube.com/watch?v=P6Id81…

A fix has been made and it looks like things are running smoothly once more. If you experience any connection issues please email support@cubecraft.net and we'll assist! :)

⚠️ Our team are currently investigating ongoing issues affecting our network as well as other services. We will keep you updated once things are back up and running!