Splendies

@Raelragnar Hi, Very sorry to hear this. We'd be happy to help and look into this for you. Please reach out to our Customer Support at team@splendies.com and someone will be able to help you.

@JessicaF1604 Hi! When did you sign up? If you did before January 31st those are all going out or have all shipped out already. If you ordered starting in February those will go out next week. But check out our website for the full shipping schedule.

I didn't sign up in time for the January #Splendies pack I guess 😔 Waiting is hard! I'm so curious what will be in it!

@goodfahyou Hi Lucky! There was a delay in shipping last week but they all should have made it out by now and should be too many day now. Please check your tracking email to see or email us at team@splendies.com and we'll be happy to help.

@Splendies When will I be getting my 1st pack if I restarted my subscription on January 24th? A new billing date is coming up next week and I haven’t received anything yet.

@gabriellelaine I'd try Splendies. Just a thought.

Debating if I should rejoin Ipsy, boxy charm, scent bird or splendies… the struggle

@NewgardArielle Hi Arielle, Very sorry to hear this. We can guarantee you that we do not and have never billed cancelled accounts. Your account doesn't allow for us to send you a DM. Please send us a Direct Message and we'll be happy to look into this for you.

Check your credit cards, @Splendies is "auto-renewing" subscriptions from 2020. They are trying to say I did not cancel the subscription but funny how I haven't gotten anything from them at all in 2022.

@CrownsAndThings Hi, very sorry that you had trouble with your Splendies subscription. We try to help all of our members to the best of our ability. We're unable to send you a direct message here. If you can send us a direct message we'll be happy to assist you here.

@quietlyrandom @Splendies For real, they don’t even send a reminder that you’re about to be billed and their customer service is trash.

Don’t use @Splendies . They’re horrible and they’ll screw you over.

@AliChronic Hi @alichronic, Your Twitter account doesn't allow for us to send you a direct message. Have you reached out to our Customer Support team at team@splendies.com? We will be able to help you.

Hey @Splendies this happened after ONE wash. I loved this pattern and I'm so sad.

@AliChronic Hi @AliChronic, Thank you for your subscription, we appreciate it. Very sorry that you had trouble with this pair. We're sending you a direct message to help you.

@samtheviking Hi David! No problem... You can purchase then directly at our store at shop.splendies.com/collections/sp…

@Splendies How can I get just the pair in the promo? The black ones with the lace-up front and bats? Thanks!

@kellybeautystuf Hi, sending you a DM to learn more and to help you out. Thanks!

@Splendies somethings wrong I think haha tax is to much and that total! Haha can’t subscribe til that’s fixed.

@kristenanne1087 Hi Kristen, Very sorry to hear this. We're aware that there was a glitch in our reminder emails and some got them late this month. But were you able to get in touch with our customer service team? They should have been able to refund you. Please send us a DM so we can help.

@Splendies why don’t you have a customer service number?! I think it really is stupid that you email the day after cutoff to remind of a renewal! Only so I can’t cancel a $200 subscription! Thanks for cleaning out my bank account! #YOUSUCK

@Kelco522 Hi @Kelco522, Very sorry to hear this but we can assure you that if you cancelled your subscription you would not be charged. We tried to send you a DM here but were unable to. Please send us a DM and we'll be more than happy to assist you here with your account.

@Splendies, very disappointed. I moved last year and cancelled my membership, only to find out you guys started charging me again in January. All orders have gone to an old address and I am out money I never intended for this subscription.

@snveeee Yay we love that so much! 🥰

@vgrapes @MollyBOfficial @dokidokicrate Thanks so much for the love!

@MollyBOfficial I’m currently subbed to @dokidokicrate and @Splendies and I love them both!

I want to know, are you signed up for any subscription boxes (like beauty, lifestyle type boxes, snack boxes, etc.) If so, which one and do you like it? :)

@ashpash4lyf Hi Ash! You should never receive duplicates. Have you reached out yet to the CS team for assistance? Team@splendies.com!

Got sooo many duplicates… and sooo many still with the tag….

Sorry ⁦@Splendies⁩ I’m good…

@Beeclef Hi Bonnie! Very sorry you were disappointed in what you received. We try and put together packages we think our members will enjoy and are always switching things up. Please reach out to the CS team to see if there is something we could do to improve!

Dear lord, this month’s @Splendies are HIDEOUS!!!! Ugh ugh ugh!!

@realclassyb Hi Evie! We are so thrilled to hear that, enjoy your Splendies! 💞

Hey @Splendies thanks for the great customer service and help with my subscription, I love everything you sent me!

@shortest_cake Hi @shortest_cake, thank you for interest in Splendies, very sorry that you feel this way. We tried to send you a DM to assist but weren't able to. The costs are now the same for everyone. Please send us a DM as we'd love to be able to assist you.

@Splendies You keep trying to convince me to come back and here's why I won't. I like the quality of your product but you charge more for plus size and even felt the need to give them a different name "volupties." Your discrimination is why I won't come back.

@realclassyb Hi! We have just sent you a message to assist you!

Hey @Splendies I gave you guys a shot after my first order was great. Now I get at least one ripped pair every month. I have cheap lacy underwear that is old enough to be in middle school so I know it’s not me. I was told I can’t cancel my subscription. Please help!

@Kristin00715208 Hi Kristine, that definitely should not happen. Please reach out to our CS team at Team@splendies.com so they can help you out!

What the crap is this about, @Splendies