Zettle Support

🇬🇧 We are currently experiencing issues with some UK merchants not seeing their last Zettle payouts in their accounts. We are investigating. Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.

Some merchants may experience intermittent delays in receipt creation (started 12:05 CET). All receipts are eventually generated. We are actively investigating. Please monitor our status page for the latest updates.

Some DE merchants using cash registers might experience issues with accepting payments. We're working on finding a resolution as soon as possible.

All of our payment methods are currently down globally. This is a critical issue, and our teams are working with the highest priority until it is resolved. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

Some Spanish merchants may be experiencing issues with registration and onboarding . We are actively investigating the cause. Please monitor our status page for the latest updates.

Issue with receipt generation on Zettle POS in Sweden. Sales are not affected, but merchants may not be able to issue receipts at the moment. We're looking into it and will share updates soon. Please keep an eye on our Status Page for further updates.

We are currently experiencing difficulties with Paypal connected accounts. Merchants may have issues logging in to their account, and payouts are not being sent to their PayPal wallets. Please keep an eye on our Status Page for further updates.

Some users may be experiencing issues with opening "Sent invoices" in the Backoffice. Additionally, some users may be experiencing issues with paying said sent invoices. Please keep an eye on our Status Page.

Some merchants (DE, ES, FI, DK, FR) may notice that today's payout is lower than expected. We're working with the highest priority to ensure that the missing payments are included in the next scheduled payout. Please keep an eye on our Status Page.