FreshMenuCares

As a FreshMenu foodie, you have every right to demand the very best from us. And you are always our priority. freshmenu.com/data-security-… #FreshMenu

@Allindiacrypto_ @FreshMenuIndia @fssaiindia @consumerforum_ @ConsumrConxion @consaff @RashmiDaga Hi, This is not supposed to happen, We're truly saddened to know that you had to go through such a disappointing experience, and this is certainly not what we stand for. Having said this, we are sure to escalate the matter to our kitchen team to look into and shall update you.

@FreshMenuIndia Thankyou so much for turning me from veg to non veg.. Ordered Veg Mexican Burrito Bowl and got Chiken piece in it..👏 I have to take legal action now. #freshmenu @fssaiindia @consumerforum_ @ConsumrConxion #JagoGrahakJago @consaff @RashmiDaga @FreshMenuCares

@rr27680 Hi Rahul, Sorry to hear that! The app looks fine though. However, do let us know your concerns at order@freshmenu.com and we shall be able to guide you for placing an order. Thank you

@FreshMenuCares your app down since morning. Is there a major issue?

@rachna_ashutosh @FreshMenuIndia Hi Ashutosh, We are sorry for the issue that you have faced. We will surely like to fix this and this should never have happened in the first place. Can we please DM the order ID

@koolmihir Dear Mihir, We are sorry for the issue that you have faced. We hope that your issue was addressed and resolved by our respective team.

@FreshMenuIndia pls respond @FreshMenuCares

@gamudhan Hi Amudhan, We are sorry for the issue that you have faced. We will surely like to fix this and this should never have happened in the first place. refund as been processed. We hope that your issue was addressed and resolved

@FreshMenuIndia @FreshMenuCares my order #FM38609050 has been marked as delivered, but I haven't received it. Can you guys check quickly and get it delivered or should I arrange for my dinner somewhere else?

@nikhil_haridas Hi Nikhil, We are sorry for the issue that you have faced. We will surely like to fix this and this should never have happened in the first place. Can we please have the order ID?

Not so "fresh"menu @FreshMenuIndia @FreshMenuCares

@navratankv Hi Navratan, We thank you for your valuable feedback and we appreciate you for being one of our loyal customers. We will continue to provide you with the best of our services. Looking forward for your continued support.

@rvijaybhargav Hi Vijay, We’re sorry to hear about the trouble you’ve had with this order. We know it isn’t very pleasant!

@FreshMenuIndia hello team, it’s been more than 45 minutes and my order is still not delivered . Unable to reach to u via chat or phone. Need immediate help.

@rvijaybhargav Hi Vijay, This is definitely not what we stand for! Can you please DM us the order ID? We will take a look at this with the delivery team! We will get back to you.

@FreshMenuIndia hello team, I would like to cancel the order. Your customer care is pathetic and unable to reach you .

@vikramshukla786 Hi Vikram, Apologies for the issues that you have faced. We maintain the highest quality standards for our customers. we hope you will give us an opportunity to discuss this with you, DM your order ID, please

@FreshMenuIndia Ordered Stir Fried Chilli Paneer Bowl and received it without Quinoa and uncooked brown rice

@go4saurav @FreshMenuIndia Hey Saurav, This is not supposed to happen, Can you please DM us your registered contact details and order id so that we can have a check and help you accordingly.

@FreshMenuCares @SwiggyCares HORRIBLE from @FreshMenuIndia. This is supposed to be Chef's signature grilled chicken breast. A full sized meal. REALITY: Quantity is *half of expected serving*, chicken is overcooked, vegetables are undercooked and hard, rice is flavourless. WOW!

@Know_Maaz Hi Maaz, We apologies for the unpleasant experience. please DM your contact details here so that we can address all your concerns.

@rajuchan24 Hi Raju, We regret that you had an unpleasant experience. However, we tried reaching you but but could not reach you, Please DM us with the time you would like to be reached.

@zomato @zomatocare @deepigoyal I was just refused a refund for a couple of wraps I ordered today from @FreshMenuIndia. The breads are so hard and inedible. I am told me that Zomato does not control quality. Order # 3036484974. Freshmenu clearly not so fresh. Disappointing.

@rakshaskitchen Hi Raksha, We regret that you had an unpleasant experience. However, we hope that your issue was addressed and resolved by our respective team.

I did not get the items I ordered last night and got some replacements. The restaurant manager called and said that money will be credited to freshmoney wallet. Kindly add the balance money to freshmoney. Emailed you with photos.@FreshMenuIndia

@shakeofabiomen Hi Abishek, We apologies for the unfortunate occurrence. Please DM us with your order details here and we will do our best to help you.

@SwiggyCares @FreshMenuIndia @swiggy_in. worst food I had so far. No knot buns, mostly tomatoes for veggies, no beans in the baked beans and not following the instructions. said no mushrooms as I am allergic and still mushrooms. The chickpeas werent cooked. A total disaster

@Tanuja77527920 @FreshMenuIndia Hi Tanuja, Please DM us your Contact details for assisting you. Awaiting for your response.

@FreshMenuIndia : Hi Team, I am looking for some corporate packages, is there a number I can reach to enquire?? Regards Tanuja

@ishtiyaqahmedi Hi Ishtiyaq , I am sorry, We don't serve Pork in Freshmenu. we hope that your query was solved.

@FreshMenuCares do you serve pork ?

@shwetapathak_16 Hey Shweta, This is not supposed to happen, Can you please DM us your registered contact details and order id so that we can have a check and help you accordingly.

@absdaga @FreshMenuCares What I booked and what I get This candle night dinner in 5 star hotel? Food is from some roadside @Thrillo_Reviews @thrillophilia I meet tourists here even they were telling about your pathetic service and worst experience. I was not knowing before. #thrillophiliaischeater

@FreshMenuCares what i ordered and what i get! 🙏🙏🙏

@siju_narayan We are truly saddened to know that you had to go through such a disappointing experience, Siju, and this is certainly not what we stand for. Having said this, we will be sure to escalate the matter to ensure such mishaps are averted in the future.

Tweeps - advice of the day - always do COD during such times. You will at least have a way out.

@zomato and @swiggy going to town about the fact that they have received 2M orders today with 3 hrs more to go for the day/year to end. Super stuff. Though the comments in reply to these tweets indicate huge delivery delays. Am facing the same issue with @FreshMenuIndia.

@shr33nath Hi Shreenath, we are sorry for the delayed response, Can you please DM us your email id and phone number so that we can have a check and get in touch with you.

@FreshMenuIndia @FreshMenuCares @zomato @zomatocare - I ordered paneer & you sent chicken. Guess you follow - paneer samajke khalena- philosophy @deepigoyal #freshmenudoesnotcare