@PatrioticJess Hi, thanks for letting us know you are still waiting for an answer. We can see in our system that our agent replied to you on Facebook. Please respond to the message and we'll help you further accordingly.
@InPixioPhoto where is your customer service? I’ve submitted multiple requests to get refunded because I realized after buying it that you have to load one image at a time and it will not work for me! Nobody will respond! Ticket 7086205. I’m about to call my bank and the BBB.
@InPixioPhoto After I responded to the email I received an email with an altogether different tone and am happy to tell you the issue has been concluded satisfactorily. Thank you.
@Peretz1953 Thank you for sharing your experience. We are concerned about your feedback, as this is not the experience we want for our customers. We are here to look into your case to understand what happened and to help you. If you cannot DM us here, send us a PM at facebook.com/inPixio
@InPixioPhoto Well I had a chat with online support. She couldn't have been less interested. Still waiting to hear back. I've emailed. They replied asking me to rate their support. No resolution, no care very disappointed. I presume if help isn't scripted it can't be given. I can't DM on X
@InPixioPhoto I hate being fobbed off by support. I've been told my query is not their department. My query is totally unrelated to their redirection. Time to cut my losses I think.
@GregWest_HALOJM Hi Greg,
Thanks for sharing your subscription situation. Please send us a DM here on X or on our Facebook page and we will be sure to help you with your refund request: facebook.com/inPixio
@InPixioPhoto do not order this product. I ordered it and they have been automatically charging me for it for 3 years! They send a notice that they know will go to your spam folder. I contacted them and they refuse to refund the money even 1 day after it was charged.
@HuwaidiMH Thank you for sharing your experience with us. We'd like to investigate your situation further and help you resolve it. Please get in touch with us via private message with more details, so we can assist you directly.
@InPixioPhoto I installed your software on my powerful machine, but afterward, my computer became unresponsive. I was unable to perform any actions, including closing the application, which unfortunately caused my system to crash.
Daunting.
@_D_J_P thank you for letting us know you get inPixio notifications. Could you please send us a DM and send a screenshot of the notifications that you get. We will be glad to help you.
@A_Realist_365 Hi. Thank you for letting us know that you need help with the program. Could you contact us via private messages in Facebook, indicating your order ID or email that you used during the purchase? We do not advise putting this information in public comments due to security reasons
@InPixioPhoto, Two annoying issues Inpixio has that it did not have before paying this year's fee. 1st is it signs out every 24 hours, which means logging back in each time I use it. 2nd is the undo arrow when editing deletes everything, not just the last mistake I made, WHY????
@PlanMatrix Hi there. Thank you for letting us know that you want to test the program before purchasing. We will forward you feedback to our marketing team. You can test all function of inPixio, but to save the picture without watermarks you need a paid version.
Nothing inspires me less than, for instance, a company like @InPixioPhoto, who get you to download and install an app, but you can't examine the test material properly because, after all that, you have to subscribe to do anything.
In my opinion, nothing less than bandwidth theft.
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@LarryMangum14 Hi Larry, thanks for letting us know that you are asked to pay again. Let us help you get access to what you paid for, please contact us in DM for that.
@InPixioPhoto TWICE NOW! I have PURCHASED and INSTALLED A "LIFETIME MEMBERSHIP" SUBSCRIPTION! SO WHY DOES InPixio KEEP TRYING TO SELL ME SHIT, when all I'm trying to do NOW, is CLICK ON AND USE D PRODUCT I'VE PAID TO USE FOR A "LIFETIME"???! WTF!