Shitty Power

@CityPowerJhb @ShabaanaI @Irshad_Sooliman Can’t see an update on your page, can you be helpful and link it here please

@ShabaanaI @Irshad_Sooliman We have shared a recent update. ^ LM

#CityPowerUpdates #HursthillSDC We are aware of an outage at Roosevelt Park Substation, Northcliff South affecting Northcliff and surrounds. The team is enroute to site to investigate the cause of the outage. Affected customers will be updated on developments. We apologise for the inconvenience caused ^HN

@AmahleLesedi0 @CityPowerJhb @davisnalyssa_01 Does anyone actually fall for this stupid shit? Obvious scam

#CityPowerUpdate #JoburgServices #HursthillSDC Hursthill SDC outage update City Power Hursthill Service Delivery Centre (SDC) is sitting with 338 calls.^MB

@CityPowerJhb Still no updates on why this hasn’t been resolved. 43 hours no power now. Stop ignoring us

#CityPowerUpdates #HursthillSDC Roosevelt Park substation, Northcliff South distributor : The outage which is caused by a double fault has been 73% restored. The remaining will stay off due to seven load centers that are off. More details will be shared with affected customers once available. We apologize for the inconvenience^LT

@CityPowerJhb @Piet21076797 @CityPowerJhb still no update. Stop ignoring us and giving the same pathetic answer to all queries

@Piet21076797 Hello Piet, information will be communicated when available. ^NM

@CityPowerJhb still no update. Reply to us! 42+ hours now!!!!

Block 2 has had power for 15 mins over the last 36 hours. No updates from @CityPowerJhb since 21:50 last night when they stated that all is repaired and power is fully restored. What is going on? Have you just decided to ignore us for 12 hours again like yesterday?

There is still no power, but you won’t see this because all your batteries are flat by now. We might have a look at it later, but either way your bill is in the mail. #CityPowerUpdates

@CityPowerJhb Still no power, but my neighbour across the road got power back at 8:30. From your replies it seems the issue in Northcliff is still unresolved, how then does my neighbour have power? What is going on?

#CityPowerUpdate #JoburgServices #HursthillSDC Hursthill SDC outage update City Power Hursthill Service Delivery Centre (SDC) is sitting with 365 calls.^MB

@CityPowerJhb @Jesman_777 My neighbour in Northcliff got power back an hour ago but I am still out and the issue looks to still be unresolved based on your replies. What is happening?

@Jesman_777 Hello Jesse, an update will be communicated when available. ^NM

#CityPowerUpdates #HursthillSDC Hursthill Substation: Claremont/Wesberry Standby distributor tripped affecting Newlands, Newclare, Westbury, Claremont and surrounds. The team is currently on site investigating the cause of the outage. Roosevelt Park Substation : Northcliff South distributor tripped affecting Northcliff and surrounds. The team will attend to this outage after completing the task at hand. ETR on both outages will be communicated as soon as it becomes available. We apologise for the inconvenience caused.^HN

@CityPowerJhb @Jesman_777 My neighbour in Northcliff had there power come back at 08:30, but I am still out. And looking at this message it appears the issue is still unresolved, what is happening?

@Jesman_777 We will update as soon as we have new info. ^NT

@WikusOtto @CityPowerJhb They are lying. They have been waiting for replacement cable from stores for hours, and they don’t want to admit it because it reveals a broken supply chain. CC agent told me it’s not their fault it’s their supplier. I wonder if it’s because the supplier hasn’t been paid.

@CityPowerJhb POWER HAS BEEN OUT SINCE 3:30 AND THEYRE ONLY ON SITE NOW?!?!?!?!?!?

#Update #HursthillOutage #RooseveltSub team is on site investigating ^HN

@CityPowerJhb How come your call centre agent could tell me what the issue was 3 hours ago but you’re saying techs have just arrived on site? 3 hours ago your agent told me it was a faulty cable and they have been waiting for a replacement cable to be delivered for hours with no update

@CityPowerJhb @shana_k_lewis @CityofJoburgZA This you? Your guys are lost on the hill, been sitting here doing nothing for 5 mins already.

@shana_k_lewis @CityofJoburgZA Hey Shana, ETR hasn't been established as yet however we'll keep affected customers posted on developments. ^NT

@CityPowerJhb @shana_k_lewis @CityofJoburgZA Any idea why our streetlights are still on but our houses have no power? I’d rather have water in the taps and a working kettle than dim streetlights

@CityPowerJhb @shana_k_lewis @CityofJoburgZA Any chance we can get 5 mins of power before loadshedding hits at 8? I’d love a 2 minute noodle

@CityPowerJhb @ElizeMarais4 escalated 2hrs ago and still no update. But when I wait for 30 mins on hold for your call centre they tell me that it is faulty cable, and new cable has still not been dispatched from stores 12+ hrs after you became aware. So you know what the situation is but you lie to us

@ElizeMarais4 We’ve escalated the matter Elize. ^IL

#JoburgUpdates #JoburgServices #Hursthill We are aware of a power interruption affecting residents in #Northcliff. Team has been dispatched to investigate, customers will be updated on developments. We apologize for the inconvenience caused.^GR

@CityofJoburgZA @JHBWater are you aware that your call centre agents just hang up on customers trying to get assistance? Happened 5 times to me already today before I can even say hello

Hi @CityofJoburgZA what is going on at Joburg Water?? I have sewage backing up and every time I call your call centre I sit on hold for 20 minutes only for the call centre to hang up on me as soon as I get to the front of the queue?? I need assistance urgently

@CityPowerJhb What is the point of the schedule? Yesterday we were off for virtually the entire day and today the same. And I just received an SMS telling me my CoJ rates are going up, while I sit in the dark eating dry 2 minute noodles.

#Loadshedding stage 6 is currently underway until 22h00 #Loadshedding schedule is available at : citypower.co.za/customers/ or on our TL.^LP

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