SubSummit

Speaker Announcement! 🎤 We're excited to welcome Lisa Hom, from KiwiCo, the Women in DTC Meetup at SubSummit. Women in DTC is about real connection, shared experience, and learning from leaders who are actively shaping the space. We're looking forward to the insights she's share with the community this year!✨ Learn more about Women in DTC here ➡️ bit.ly/3YVIpNI

Quality isn’t just about speed or scale, it’s about continuity. Courtney Owumi from Shipt shares how they’ve built award-winning service by keeping real relationships between customers and gig shoppers. A small detail. A big difference.

Loyalty isn’t just points, it’s moments. ✨ Moments that excite, connect, and stick with your members. What if every customer touchpoint was more than a transaction? #ecommerce #subsummit #subscriptioncommerce #dtc

Subscriptions aren’t broken. Lack of choice is. Julie Hansen from @Babbel shares why offering multiple ways to buy: fixed term, annual, or lifetime better matches how people actually learn a language. Flexibility isn’t a perk. It’s a strategy. #ecommerce #subsummit

AI horror stories get all the attention. But what happens when it actually works? Lindsey Barnett, at Madison Reed, shares how their new AI support assistant drove a 30x jump in customer chats. with interactions that feel genuinely human. Watch the video for more👇

Skip the quick win. Earn loyalty with honesty. Advocates > surprises. Don’t miss the kind of insights that move businesses forward, join us at SubSummit 2026. #ecommerce #subsummit #subscriptioncommerce #dtc

Dynamic paywalls > standard paywalls. With machine learning and 40+ predictive variables, publishers are seeing real lifts in conversions across multiple markets, while also boosting ad revenue. Get insights like this at #SubSummit2026. 🎟️ Tickets are live—grab yours now.

Lock in your spot for a FREE ticket and up to $750 in travel reimbursement - bit.ly/4gyoPiA

The SubSummit 2026 speaker lineup is growing...and it’s 🔥 These industry leaders are shaping the future of membership, loyalty, and customer experience. We can’t wait to hear them LIVE in Kansas City, May 13–15! 🎤🙌#subsummit #ecommerce #subsummit #subscriptioncommerce #dtc

Get your ticket NOW - subsummit.com/tickets/

🚨 Ticket prices for SubSummit 2026 go up Nov 11! 🚨 Join the brands, builders & thinkers shaping the future of subscriptions, memberships & loyalty Don't miss out, get your ticket today! #subsummit #ecommerce #dtc #subscriptioncommerce

What if your customer could sit beside every team in your company? AI can make that possible. By building models around your ICP, you can create a constant companion that helps every department make more customer-centric decisions. #SubSummit #AI #CX #Retention #Ecommerce

Discounts and flashy offers only go so far. The takeaway? 🎯 Simplify your message 💬 Deliver value before you sell 💡 Build loyalty through trust This insight, & many more, comes straight from our latest report: bit.ly/43kIxbU #Ecommerce #Retention #Subscription #DTC

Trying to perfectly segment what feature each user might pay for can be a fool’s errand. Oura put the paywall up front, and focused on telling a clear, confident story about total value — not just individual features. #SubSummit #Oura #Membership #SubscriptionStrategy #DTC

💡 What if your subscription also included a subscription to doing good? When it’s time to cancel? You don’t just say “we’ll miss you.” You say: 👉 “Thanks to you, X meals were donated.” 👉 “You helped support Y kids.” 👉 “You made an actual impact.”

We have always said that renewals are opportunities to communicate with your subscribers or members. Take a page out of Cinemark's playbook and show the value you add to your customers' lives.

Learn more & apply: subsummit.com/hosted-merchan…

Our friends at Reel know the value of strong partnerships! Having the right technology partners is crucial to scaling. And finding the right partners has never been so easy! Our hosted meetings program links brands with potential solutions providers that can change the course of their business. Limited seats available, so apply today!

Secure your seat - subsummit.com/hosted-merchan…

This year we unite the subscription, membership, and loyalty economy in the heart of America. Join the largest recurring revenue meetup in Kansas City, MO, and converge to chart the next era of recurring revenue. Tickets are live and seats are LIMTED in our Hosted Meetings program. If you are a merchant brand generating over $500k in annual revenue, then you are eligible for a FREE ticket and up to $750 in travel reimbursment. Lock it in today!