DOJO Support

28 posts

DOJO Support banner
DOJO Support

DOJO Support

@SupportDOJO

Your official DOJO Support Twitter account. We‘re here to help you (Mon-Fri) with any tips and inquiries regarding our products @lolsumoapp @oversumo @pubgsumo!

Deutschland Bergabung Şubat 2018
3 Mengikuti16 Pengikut
Captain Moose
Captain Moose@DaMoose403·
@SupportDOJO hey so, my app won’t let me sign into my account, I attempt the phone number sign in method but nothing happens when I enter it. Am I doing something wrong?
English
2
0
0
0
DOJO Support
DOJO Support@SupportDOJO·
@studioslaper @lolsumoapp Hey, sorry to hear this has happened! I'll paste my previous answer to your last tweet here, "Actually, could you DM me with which app the problem is occurring on and some info about your registered number, as well as your device, app and OS version? Thanks!"
English
0
0
0
0
Haayo Hoogstraten
Haayo Hoogstraten@studioslaper·
@lolsumoapp @SupportDOJO ignores my tweet. Tell me how you guys are going to fix the bug where the games i play around midnight don't appear in the app. Been 3 times in a row now.
English
1
0
0
0
DOJO Support
DOJO Support@SupportDOJO·
@studioslaper Actually, could you DM me with which app the problem is occurring on as well as some info about your registered number, as well as your device, app and OS version? Thanks!
English
0
0
0
0
Haayo Hoogstraten
Haayo Hoogstraten@studioslaper·
@SupportDOJO this is the second time a game i played doesnt appear in your app. What can you guys do about that?
English
2
0
0
0
DOJO Support
DOJO Support@SupportDOJO·
@LLauriEST Hey, although I can't give you any exact dates, I can say that the old web app didn't match our standards of quality and therefore we're giving it an overhaul ready for its return.
English
0
0
1
0
DOJO Support
DOJO Support@SupportDOJO·
@tenpur_ @OVERSUMO Hey, it is compared to your level range. So levels < 100, 100-300, or > 300. Without any SR data for the current season we treat the performances as if they were QP games. Hope this helps!
English
0
0
0
0
DOJO Support
DOJO Support@SupportDOJO·
@EnochMassingale @OVERSUMO Hey, can you DM me with some more info about the problem you are having, along with your operating system version and app version?
English
0
0
0
0
enok
enok@3Nok_·
@OVERSUMO why your app not comparable with a s3 tab
English
1
0
0
0
Adelynne
Adelynne@AdelynneTrev·
@OVERSUMO Hi! I'm coming across this problem that when I'm playing QP and switch heroes during a match, Oversumo will only show me stats for the hero I ended up playing till the end of the match... Is that intended?
English
1
0
1
0
DOJO Support
DOJO Support@SupportDOJO·
@marsh_delaney Hey! Unfortunately, there is currently a bug on Blizzard's end where if you search for a player with multiple accounts with the same name only one account will be shown
English
0
0
1
0
DOJO Support
DOJO Support@SupportDOJO·
@RainConrad Hey, sorry for that! I can't dm you, so could you dm us with your registered phone number, region, device model and OS version. Thanks in advance!
English
0
0
0
0
DOJO Support
DOJO Support@SupportDOJO·
@Tyesos Hey, sorry to hear this, could you DM us with your device model and OS version? Thanks!
English
0
0
1
0
DOJO Support
DOJO Support@SupportDOJO·
@runawaywithit Hey, I'm sorry to hear this is happening. I'll DM you now to look into it!
English
0
0
1
0
DOJO Support
DOJO Support@SupportDOJO·
@RainConrad Hey, I'm gonna slide into your dms right now to help sort this out!
English
0
0
0
0
DOJO Support
DOJO Support@SupportDOJO·
@Hertzquisha Hey, we're happy to help! Just dm us with the problem you are having and we'll try and solve it asap
English
0
0
0
0