Teddy Fresh Support

@madi_meows Please email our team at support@teddyfresh.com with your correct address. They can attempt to update it before the order is processed.

@TedFreshSupport hello! I just placed an order #1080917 and realized i put my old address. Is there anyway I can change it?

@theintaenet Hopefully, we aren't getting back to you too late: 1) The Melrose and Santa Monica UO locations have carried our products but we suggest calling them directly to ask if they have stock available. 2) Our warehouse is not open to the public and we don't offer tours.

@ColinOrCole We are so sorry to hear that this happened. If you have already emailed our team at support@teddyfresh.com, they should get back to you today.

@TedFreshSupport my order was supposed to be delivered on March 26 Last night USPS told me it's being returned to sender due to their own error. The items I ordered are now sold out and I don't want them to be put back into stock before I get a response via email. Please help!

@david_vasilchuk Please email our team at support@teddyfresh.com with your 6-digit order number and a photo of the issue. We would be more than happy to help you out!

@TedFreshSupport My patch on the color block windbreaker is falling off. Can you guys help? I just got this a week ago

@fadaching Unfortunately, we cannot swap out an item in an order after it has been placed. You can exchange or return the orange bottle bag after you receive the package. Here is the link to our return policy: teddyfresh.com/pages/returns-…

@Jdoll70331089 This is our What A Bear Wants T-Shirt but sadly, it is out of stock and we do not have any restocks planned. Please let us know if we can help with anything else!

Hey @TedFreshSupport im looking for this tee, please help me find it 😩

@glyphdice The boxy tee is back on the site now :)

@glyphdice Thanks for reaching out! The product page will return to the website soon but we are experiencing some technical issues on our end! We apologize for any inconvenience caused and your patience is appreciated.

@missbunnypunk @teddyfresh Thanks for reaching out! Unfortunately, we are not doing any further restocks of the Care Bears collection.

@TedFreshSupport @teddyfresh will the carebear collection have restocks of the old stuff (like the cardigan or the jean jacket) or no?

@samuelcoop2005 Oh no! We are so sorry to hear that this happened. If she already sent an email to customer support, she should hear back this week.

@beardeddragono We are sorry for the confusion. Websites like Honey or other shopper savings sites will occasionally pull outdated codes or codes that are associated with specific clients. Sadly, we do not have any valid codes to offer at this time.

@TedFreshSupport I live in Canada and none of the coupon codes I find work :( can they only be used is the US? I am sad

@DemonicNoahh If you haven't already, please email our team support@teddyfresh.com with your 6-digit order number and your question. They would be more than happy to help you out.

@TedFreshSupport hi sorry to bother the team I had a question regarding one of my three orders I placed. Cant send a direct message cus I didn’t pay Elon

@LuisB3t7rod Customer Support is available Monday to Friday, 10am-5pm (PST). Their current average response time is 2 to 5 business days for a response to your inquiry.

@TedFreshSupport How long does it usually take support to respond? I've been trying to contact them about my order since yesterday 3:58 PM (ET), Which is 12:58(PT)

@ahhhdamnnn Oh no! If you haven't already, please email our team support@teddyfresh.com with your 6-digit order number and a clear image of the issue. They would be more than happy to help you out.

Found some type of dead bugs I think in my teddy fresh :/ @TedFreshSupport

@TLTShaman_ @teddyfresh @h3h3 @h3h3productions @YungFika @oliviuuuuhh @samtemp1e @_Starkilla We are sorry to see your order included an unexpected surprise! If you haven't already, please send us an email at support@teddyfresh.com with your order number and these photos. We would be more than happy to look into this issue.

@fantasmantis The Teddy Skull And Crossbones Sweater restocked today!: teddyfresh.com/collections/sw…

@armannx as well as new product releases. We also announce new products and restocks on Facebook, Instagram, and Twitter. If the product page is still on our website, you can select 'Email When Available' on the right-hand side of any items page, though a restock is not guaranteed. (2/2)

@TedFreshSupport when will the lilac flames xxl hoodie be back in stock 🙏🏼😔

@armannx Thanks for reaching out! Sadly, we do not have any set restock plans at this time. To be notified if a restock does occur, please sign up for our newsletter via teddyfresh.com/pages/email-su…, where you will get all the latest information regarding discounts, promotions, (1/2)

@SteffiAye We are so sorry to see that this happened to your shirt. If you haven't already please email our team at support@teddyfresh.com with an explanation of the issue, a photo of the damage, and your order number. They would be more than happy to help you out.

@DoubleDTVx2 @teddyfresh Thanks for reaching out! This was corrected by our team earlier today. Appreciate you looking out for us :)

@teddyfresh Hey @TedFreshSupport , I looks like there's a possible typo on the sizing chart for the 2XL Ghost Rider Jacquard Tee?

Marvel X Teddy Fresh available now