Richard Hammond

3.3K posts

Richard Hammond banner
Richard Hammond

Richard Hammond

@TheseRetailDays

Author of Friction/Reward and Smart Retail; sold globally in 22 languages. Created the friction versus reward metric (FvR), loves retail and customers

Oxford Bergabung Mayıs 2010
555 Mengikuti1.8K Pengikut
Richard Hammond
Richard Hammond@TheseRetailDays·
@elonmusk We have this extraordinary thing here called 'democracy'; I don't always get the government I want but the voting majority do every single time. That's freedom.
English
0
0
1
73
Elon Musk
Elon Musk@elonmusk·
America should liberate the people of Britain from their tyrannical government
English
64.4K
17.7K
84.5K
51.3M
Richard Hammond
Richard Hammond@TheseRetailDays·
@TopGClau We're on a plane that has just arrived but not being allowed off.
English
0
0
1
253
TopG C.D
TopG C.D@TopGClau·
What is happening at T2 Heathrow airport ? All shut? Major incident? Any one knows?
English
4
0
1
1.6K
Richard Hammond
Richard Hammond@TheseRetailDays·
@NeilRetail French ice cream Neil? Oooh la la! Posh round your house 😃
English
1
0
1
97
Neil Saunders
Neil Saunders@NeilRetail·
Yeah, Whole Foods, your discounted price is still higher than Walmart’s standard price of $4.98 for these! 🙄
Neil Saunders tweet media
English
7
0
22
4.7K
Steve Dresser
Steve Dresser@dresserman·
I saw articles about a new revolutionary method to tell people who won Christmas before Christmas. Based on a algorithm, numerous components to score the store experience. It had Morrisons as the winner. Kantar's out today. They recorded sales growth of 3.2%. The lowest.
GIF
English
10
1
17
12.8K
Neil Saunders
Neil Saunders@NeilRetail·
Thank goodness for quality, tasty, interesting food! M&S knocks every single US supermarket into a cocked hat. Brilliant innovation. No place like - especially at Christmas! #MarksAndSpencer
Neil Saunders tweet media
English
4
1
27
3.5K
Richard Hammond
Richard Hammond@TheseRetailDays·
Come on @PapaJohnsUK, can you do something about your drivers marking pizza as DELIVERED when its not? Apparently ours got here 13 minutes ago. It didn't/hasn't. I'd rather accurate tracking and late pizza than this. Great example of shitty customer 'innovation'
English
1
1
3
316
Richard Hammond
Richard Hammond@TheseRetailDays·
On TV I mean. We've seen BC loads of times on stage doing stand up obs.
English
0
1
1
199
Richard Hammond
Richard Hammond@TheseRetailDays·
The Change is brilliant and @BridgetChristie's performance sublime. To the point where it's made us sad, because it's her first big TV thing and we wish we'd already had 20yrs of her writing and performances #thechange
English
1
2
8
820
Northern.
Northern.@TheMainstand·
can't
English
1
0
0
28
Richard Hammond
Richard Hammond@TheseRetailDays·
@AArmstrong_says Those all seem like pretty reasonable upweights to me given: a) the staggering rents for station retail and QS b) if those businesses couldn't trade, there would be no refreshments available Friction/Reward innit; a few pence more cost / a lot easier to buy for travel
English
0
0
2
170
Ashley Armstrong
Ashley Armstrong@AArmstrong_says·
And the great train robbery - regulator investigating how railway passengers are ripped off by much more expensive food and drink at stations thesun.co.uk/money/22724230…
Ashley Armstrong tweet media
English
15
3
18
9.8K
Richard Hammond
Richard Hammond@TheseRetailDays·
@paulg You're just old Paul. Go back through history and you'll find analogues to this tweet repeatedly. Next up you'll be shaking a fist at clouds.
English
0
0
0
8
Paul Graham
Paul Graham@paulg·
This may seem a surprise ending, but the truth is, I miss the old days. I used to love reading the Sunday New York Times. But maybe I'm mistaken to be nostalgic about that era. Maybe there was a lot of dishonesty then too, but we just never knew.
English
153
81
2.2K
229.6K