Webeden Support

@Creativ_Studios Hello, We understand you are experiencing difficulties. We have reviewed the email you sent regarding this matter and will respond via the same email thread.

@WebedenSupport Hi, I tried to set up a webmail address today, payment went through (twice) but each time I got a blank page and the webmail does not appear on my dashboard. Urgently need to access this email! Webeden account is info@creativ-studios.com. Please help!

@MrLeeRoberts Yes, we are live and kicking. We have just replied to your DM.

@WebedenSupport do you still monitor this account?

@purkidoodles @webeden sorry for the late reply. We can see your issue resolved itself via the email enquiry you sent.

@webeden @WebedenSupport are there technical issue at present as my website shop has completely vanished ?!?

@Fireprotect1 @webeden We still have not received any email. Did you send it to info@webeden.org ? What is the URL of your site. We will keep an eye out for it.

@webeden @WebedenSupport Sorry we missed that. Ok I’ve forwarded the email, thanks for your help

@webeden please can you contact us regarding our account, this matter is now urgent

@Fireprotect1 How can we help? Please do not post any sensitive information here. Why not drop us a DM 👍

@WebedenSupport could someone contact us about the subscription payment please?

@BuddhaCrystal You can schedule a call back via our website.

@WebedenSupport I Really need help and am not getting anywhere via email, is there anyone I can call, its becoming urgent.

@WebedenSupport Hi there I have a domain name via your classic website and I absolutely cannot log in to it to extend my domain name as it says I need to install flash player, I'm now panicking because time is running out please can you help me can't dm you

@JaneMcCormick46 Please ensure that your browser is up to date.

@FootyboyFC No problem. The refund can take anywhere between 5-10 working days for the money to appear back on your card. So if it is not back in your account by the end of the day on 16th June, please do not hesitate to contact us. Thanks.

@FootyboyFC Hi, We are really sorry this has happened. We understand that we have called you back on your scheduled call and confirmed the refund of the monies via an email from SiteMaker. We understand that your subscription was not correctly cancelled last year. Thanks for the tweet.

@frogmosaics You should be able to send a message request. Followed anyway.

@WebedenSupport Ok, can’t dm until you follow me

@WebedenSupport need help with my classic webeden account - promised a reply to renew two domains - expiring next week - no sign of the promised email

@jl_andrew Thanks for letting us know.👍👍

@WebedenSupport It don’t matter now I’ve sorted it

@WebedenSupport I had a website with u and lost it cause I had to close cause of covid I need my domain to put on my new site how do I go about gettin it. It’s nataliessauna.com

@PriorityCasting @webeden Hi, Can you please DM us your details and we will look into this for you. Thanks.

@PaulPaintin Sorry we have no ETA at the moment. If you need to update your Classic sites or anything on your account please pop us over an email and we will be able to action for you. info@webeden.org Thanks.

@jl_andrew Sorry, we don't quite follow what you mean. Can you please clarify?

@WebedenSupport Bravenet

@PriorityCasting @webeden Can you please DM us your details and we will be able to help? Thanks

@ErinMcElhinney @webeden Hi, Yes we received the email and put the request for the domain renewal in this morning. We will reply to the email shortly.

@WebedenSupport @webeden My colleague Phyllis has emailed! One day to do - let us know you received the email safely, please?

Hey @WebedenSupport @webeden, I'm yet another customer who cannot access their login page as it still relies on a now-dead Flash. You've been sending me renewal reminders, and I've tried everything I can think of (old browsers, changing my computer's clock). I have 3 days. Help.