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How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report: bddy.me/2MrTqiq @npsbenchmarks
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CustomerExperience
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CustomerExperience
@_cxio
CustomerExperience.io is a community to share and learn about customer experience trends, best practices and tips that will help you obtain leadership insight.
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CustomerExperience me-retweet
How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus
Why don't you also? bit.ly/2EdZTK5 #MyMicroFocus
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CustomerExperience me-retweet
Have an #NPS question? We're hosting an #AskMeAnything session with Jørgen Bo Christensen, author of Next-Generation Net Promoter white paper. Send us your questions in a pm here.
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CustomerExperience me-retweet
Ask Me Anything Net Promoter® w. Jørgen Bo Christensen, Author Of Next Generation Net Promoter® white paper: npsbenchmarks.com/blog/ask-me-an…
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CustomerExperience me-retweet
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CustomerExperience me-retweet
CustomerExperience me-retweet
CustomerExperience me-retweet
Got what it takes to be names NPS leader? Reach out!
npsbenchmarks.com/blog/customerg…
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CustomerExperience me-retweet
Check out this terrific ebook on the state of NPS in five industries. bit.ly/2ypcSWL @CustomerGauge
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CustomerExperience me-retweet
These NPS® Industry Leaders are Fine Examples of How to Do #NPS Right in 2017. Learn more here: hubs.ly/H08C1L70 @JimBassCX @veeam
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CustomerExperience me-retweet
@CustomerGauge & @MelittaUSA proving once again there is correlation between #NPS & Consumer behaviour: bit.ly/2wEpZVJ
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CustomerExperience me-retweet
Sneak Peek from our #technology NPS Benchmarks Infographic. Don't Miss the Best of the Best in NPS: bit.ly/2wXxKaq @DrBorderick
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CustomerExperience me-retweet
Wanna get an update on the state of NPS for USA Airlines? We got you covered! Learn more here: npsbenchmarks.com/industry/trave… @CXupdate @sxp01
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CustomerExperience me-retweet
Taken the @CustomerGauge @MIT_CISR 2017 NPS & CX Benchmark Survey? ow.ly/KB9w30coICu Respondents get free personalized assess report!
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CustomerExperience me-retweet
Cannot stop reading @CustomerGauge Next Generation NPS whitepaper! So many great business insights! content.customergauge.com/next-generatio…
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CustomerExperience me-retweet
Dr. James Borderick discusses how #HPE #Software turns NPS theory into practice: hpe.to/60198jx0X @NPSbenchmarks
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CustomerExperience me-retweet
Infographic: Are you burning out your customer service staff? #custserv buff.ly/2eawIO0 buff.ly/2eavCBK
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Retention and How to Measure It customerexperience.io/posts/gtXg4z5f… via @_cxio
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