After this matter is concluded, I wonder if it's necessary for the company to continue purchasing ledger devices—that's a question mark. Additionally, I personally plan to summarize the entire experience from development to communication, as there is really too little information available online.
The company purchased two Ledger devices in its name, but so far, we have not successfully sideloaded them. The official experience provided to me has been confusing—whether sideloading is even feasible remains unclear. Following the video tutorials has yielded different results, and there seems to be a lack of documentation or videos explaining exactly how to proceed.
I have privately messaged approximately six customer service representatives on Discord for an entire day, but none have responded or followed up.