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ConvergeOne
1.6K posts
ConvergeOne
@c1collab
ConvergeOne Collaboration is a Cisco Contact Center & Collaboration solutions provider and innovator. Formerly Spanlink Communications.
Minneapolis, MN Bergabung Eylül 2008
331 Mengikuti542 Pengikut
BYOD Tips: Network security access should involve both data from user credentials and the user's registered mobile devices.
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"Better companies will engage customers in the co-creation of value." - Denis Pombriant, Pres. of Beagle Research Group.
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Users of converged IP telephony save around 5 hours/wk by spending less time with technical support, reports Sage Research
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CDW identifies "Jabber for collaborations" as a form of a Green Initiative because it reduces the need for trips to the office.
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Jabber etiquette tips: Don't correct spelling mistakes in chat. This channel is designed to encourage quick, casual communications.
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"To succeed as a team is to hold all of the members accountable for their expertise." - CEO of E-Trade Mitchell Caplan
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Gartner predicts that by 2017, most new network applications will be collaborative with a fusion of gamified-social-mobile factors.
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60% of users will depend on mobile collaboration as much as email within 5 years, says Aragon Research. stwb.co/zzlzheu
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The average worker today must collaborate with 10+ others just to accomplish daily tasks and responsibilities, according to the CEB
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Telepresence tips: Meeting leaders should sign on at least 10 minutes prior to test out both the technology and the environment.
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Read the Wainhouse Research report on 5 reasons businesses need an entry-level telepresence solution. stwb.co/zlarcra
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Teleconference tip: The moderator must tease out what was said during cross-talk. Ask speakers to repeat, one at a time.
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VoIP phone troubleshooting tip: If you can't sign in to your personal directory, you may be using your password instead of your PIN.
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Before the Collaboration Summit, read this series of blogs on the evolution of the collaboration in the cloud. stwb.co/zlcraah
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Meet the Jimi Hendrix you never knew: paratrooper in the 101st Airborne and a metaphor for customer experience. stwb.co/zlcrrcr
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"Teams are successful when they are focused, have a short cycle time, and are supported by the execs." Dr. Tom Bouchard
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"No one can whistle a symphony. It takes a whole orchestra to play it." -- Yale Prof. H.E. Luccock #collaboration
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Tractica market research projects shipments of more than 31K telepresence robots by 2020, up from 4K this year.
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BYOD tip: You can't support every device. Only support OS options with excellent encryption and native device tools.
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