Sally Longphoi

@HDFC_Bank @HDFCBank_Cares @RBI

At least educate and clear to your customers. How mean the banks are seriously they have spoiled my cbil score. While trying to activate me a cc users they were sweet like honey. Atleast guide yout customers.

Why did you put my cibil under written off of there are no due in the credit card that i used? It's really frustrating to deal with banks. There is no solution for customers. They will only call when they need more money. Call me immediately +919366733018

@Manish18srk @HDFCBank_Cares @RBI @HDFC_Bank They don't understand the problem, so how will they give a solution. Why are u looting customers? Why are you harrasing customers? Worst experience. Hdfc cares my foot

@HDFCBank_Cares Either resolve my issue or I will end myself due to mental harassment from you. This is my last warning. You have made my life hell. Refer complained: 1738099398. @RBI @HDFC_Bank. Reply and resolve ASAP.

@HDFCBank_Cares +917001891588 is this your helpline number? Mr Ajay agarwal. Aplogo k chalte mere sath aur scam hone wala hai. What the hell are u guys doing? Whom should i pay and clear and close md cc card permanently pls tell you fraudsters, i am pissed off

@longphoi Hi, we sincerely regret the inconvenience caused. Your query (Reference No. 101095426) is currently under review, and an update will be shared with you on or before May 02, 2026. Your cooperation and patience during this period are truly appreciated. - Latha, Service Manager

@HDFCBank_Cares I am ready to pay, but u guys say i don't have any dues, and then u guys keep on msgs. What the hell u guys want?

@HDFCBank_Cares I knew there were no solutions that HDFC could give. Can you pls arrange account closure for my HDFC savings/ debit card account as well?

@HDFCBank_Cares Today is 23rd no response yet

@longphoi Hi, we are looking into your query vide reference number 1720077526 and will respond to your email on or before April 22, 2026. Request your co-operation and patience in the interim. - Latha, Service Manager

@HDFCBank_Cares I will stop using hdfc account

@HDFCBank_Cares 99908414 its the ticket id, they mentioned no duea in the card but you guys have put my cbil score under written off really? I can apply for loans because of u guys

@longphoi is 1711289748. -Latha, Service Manager

@HDFCBank_Cares You can check the ticket id but no resolution?

@HDFCBank_Cares Stop sending generic reply if u can't check the details i provided already. A long email with ss and attachments is already sent what details do u require further?

@HDFCBank_Cares Useless reply

@longphoi enquiry control number for further assistance. -Latha, Service Manager

@HDFCBank_Cares Can someone call me?

@longphoi Hi, we regret the inconvenience caused to you. We have already responded to your email address with resolution details on April 12, 2026 vide reference number 1702311090. We request you to check your email and reply to that email along with your latest unlocked CIBIL report and

@HDFCBank_Cares This is really frustrating, remove written off and take whatever amount u want, its been worst experience. You don't even take the payment and harrasing the customer. Infact there is no dues but still i am ready to pay off. This is really disappointing

@longphoi Hi Sally, we understand that you are receiving SMS regarding a credit card's outstanding reflecting in credit bureau. We request you to write to us on customerservices.cards@hdfc.bank.in along with your latest unlocked CIBIL report and enquiry control number separately mentioned

@HDFCBank_Cares No proper response from them, that's why i am writing it here

@HDFCBank_Cares How long does it take to quickly check the customer account details and update them?

@longphoi Hi Sally, we sincerely regret the inconvenience caused. We request you to DM us your mobile number or email ID registered in our records, as we are unable to track your account with the provided details. -Latha, Service Manager twitter.com/messages/compo…

@HDFCBank_Cares Shared via DM, reply received via email without resolution. What should a customer do?

@longphoi details on the Public Forum and only in the DM. -Latha, Service Manager twitter.com/messages/compo…