Ploom UK

@KNorkute We’re really sorry to hear about your experience with the new EVO sticks. Please get in touch with us directly: 📞 Phone: 0800 876 6594 ✉️ Email: ploomcare@help.ploom.co.uk 📝 Via the Contact Us page on ploom.co.uk Hope to get this resolved for you soon.

@ploom_uk I've been using ploom for years now, and just received a order of new evo sticks. It DOES NOT taste anything like old ones, it absolutely horrible. So you put a price up by a pound per pack, and quality gone down a steep hill 🤬

Because Ploom X Advanced heats tobacco instead of burning it, there is no ash and minimal mess. Shop now: brnw.ch/21wQZhX #PloomUK

@thecarr66639092 We’re thrilled you’re excited about our new Ploom device! While we don’t have an official UK release date yet, make sure to follow us on our social media accounts to be among the first to hear about special deals, product releases, and more! 💙

@ploom_uk when are you releasing the ploom Aura in the uk ?

@biljananed1 We completely understand your frustration and we’re really sorry for the inconvenience. 💙 Unfortunately, this page only supports UK consumers. We’d recommend reaching out directly to the Serbian Ploom team through their official website so they can review your case properly.

@ploom_uk Čak smatram da zakupljenih pet aparata trebalo bi da dobijem barem jedan poklon. A ja nisam dobila ni ono što me sleduje.. jedino mi preostaje da se obratim zaštiti potrošača.

@biljananed1 We’re sorry to hear this. 😔 This page is for the UK only so we can’t see Serbian cases. Please check your spam folder or reach out to the Serbian team via their official website: ploom.rs/sr. We can also pass your info to them if you prefer. 💙

@ploom_uk već ubacila u korpu su izbačena i ponuđena po višoj ceni, što smatram nepoštovanjem uslova promocije. Zatražila sam da novi proizvodi budu dostupni u mom prodajnom centru u BIG Fashion Kragujevac, ali to nije urađeno.

@biljananed1 We’re sorry to hear this. 😔 This page is for the UK only so we can’t see Serbian cases. Please check your spam folder or reach out to the Serbian team via their official website: ploom.rs/sr. We can also pass your info to them if you prefer. 💙

@ploom_uk Nezadovoljna sam svojim ukupnim iskustvom sa Ploom korisničkom podrškom. Kupila sam tri uređaja, od kojih su dva uspešno registrovana, dok treći nije, uprkos tome što sam podnela pet žalbi. Bodovi mi nisu dodeljeni, niti sam dobila objašnjenje. Osim toga, dva proizvoda koja sam

@biljananed1 We’re sorry to hear this. 😔 This page is for the UK only so we can’t see Serbian cases. Please check your spam folder or reach out to the Serbian team via their official website: ploom.rs/sr. We can also pass your info to them if you prefer. 💙

@ploom_uk Korisnička podrška se samo izvinjava bez ikakvog konkretnog rešenja, što je za mene neprihvatljivo. Zbog svega navedenog, pripremam zvaničnu žalbu Udruženju za zaštitu potrošača i Tržišnoj inspekciji, uz priložene snimke ekrana i poruke koje potvrđuju nepoštovanje obećanih uslova

@biljananed1 We’re sorry to hear this. 😔 This page is for the UK only so we can’t see Serbian cases. Please check your spam folder or reach out to the Serbian team via their official website: ploom.rs/sr. We can also pass your info to them if you prefer. 💙

@ploom_uk . Očekujem da mi se nadoknadi šteta i da se ispoštuju prava koja mi pripadaju kao potrošaču.

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Which EVO flavour is your favourite? Cast your vote below! If your top pick isn’t listed, share it with us in the comments. #PloomUK

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What’s your favourite way to enjoy Ploom?

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@TheLimpingMerc Hello, We are very sorry to hear that you've encountered this situation. Our Ploom advisors will be in touch with you to address this concern.  However, we will kindly need you to confirm your full name and e-mail address.  We are waiting to hear back from you!

@ploom_uk But looking at the activity form this account, I doubt I will get any sort of response

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@thecarr66639092 Hi Carrot, Thanks for getting in touch with Ploom UK. Currently, we do not have any information about the EVO sticks with the watermelon flavour. We suggest you subscribe to our newsletter to receive updates about any upcoming flavours we might release. Many Thanks, Ploom UK

@ploom_uk When is the watermelon flavour being released

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