TalkTalk

@lawson0864 Yes, please refer to your inbox.

@TalkTalk Think I’ve just sent you one ?

@TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !

@lawson0864 It should be on the right top corner. -Phili

@TalkTalk No envelope visible. Do you need to follow me to allow me to DM you ?

@lawson0864 To send us a DM, all you need to do is click on the envelop at the top of the feed, just underneath our banner. Phili

@TalkTalk How do I DM you ?

@SteveSmith40242 5. Add mail account 6.On this page you need to complete the following sections: Name- Your name needs to go here Email- Enter your email address Password- This is your email password 7.You will see the IMAP summary page, select save. -Phili

@TalkTalk I’m ’trying’ (using that word very loosely) to set up my email account in my new iPad but it’s doing my head in. I’ve got a Tiscali email address even though it’s TalkTalk. Anyone know which from the drop down to click on?

We're aware that some customers may have had issues connecting their Wi-Fi this morning If you're still experiencing this please refresh your browser. Should the issue persist you will need to re-boot your router. We're sorry for an inconvenience this has caused.

@SteveSmith40242 2.Select Passwords & Accounts 3.Select add account 4.Select other

@SteveSmith40242 1.Open Settings

@PeterDeacon2 Hi Peter, I'm sorry to hear that, Please visit Everymail everymail.com/support or everymail.com/support/advanc… -Mandisa

@TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?

@ObserverSWJ Hi there, @ObserverSWJ, I am so sorry to hear that you feel this way. Please send us a DM so that we can help. Elizabeth

@virginmedia thank fuck we are leaving in the 8th of May, worst broadband of all time and I've had @TalkTalk.

@lillywobbles Thank you for updating us the chat team was able to cancel it for you. -Mandy

Absolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!

@lillywobbles Hi there Nicko. We sincerely apologize for the experience you have had with our voice team. This is not the kind of experience we aim for. The account is definitely still with us if our voice team was able to cancel it for you. -Mandy

@Emma91808622713 Hi there Emma. I am sorry to hear that you are having issues with your services. I will help you with this please send us a DM for further assistance. -Phili

@TalkTalk is the internet down

@Scampicus If the message icon isn’t working even though you’re following us, that can happen due to technical issues on X/Twitter, not because we’ve switched DMs off. You can speak to a member of our team by calling 0345 172 0088 (9am–7pm Mon–Fri, 9am–6pm Sat). -Mandisa

@TalkTalk how does anyone get to talk to a human being at Talk Talk? I have 2 accts one of which you won’t allow access to on line. Unless I hear from someone I’ll have no accounts by end of day!

@Scampicus Please make sure you are following TalkTalk on Twitter/X before trying to send us a DM. -Mandisa

@Scampicus Hi there, I’m really sorry you’ve been left feeling this way — I completely understand why this has been so frustrating. Just to reassure you, our DMs aren’t switched off. Sometime the option appears as a message icon not an envelope. -Mandisa

@Scampicus To send over a DM you need to go to the TalkTalk profile and click on the blue envelope that will show and send over a message. -Mandisa

@Scampicus Hi there, I’m really sorry about this – I understand how frustrating it is, especially when supporting someone with a disability. Please DM us and we’ll look into your query. – Mandisa

@Scampicus Hi there, sorry for the frustration this has caused. You can speak to a member of our team by calling 0345 172 0088 (9am–7pm Mon–Fri, 9am–6pm Sat). Alternatively, if you’d like us to help here, please DM us and we’ll look into the account access issue for you. -Mandisa

@SRIPRAKASH76 Hello there, thank you very much for reaching out to us. I would be happy to look into this for you. Please send us a DM for further assistance. -Sindy

@TalkTalk Hi there,over the weekend emailed a complaint. It has been logged. Got an email today asking a feed back on a telephone call from talk talk.Never had a telephone call. What is going on ?

@tunavomit1 Thank you so much for your feedback! We truly appreciate it. If you need anything further or have more feedback to share, please don’t hesitate to contact us—we’re more than happy to help! -Siyanda

@TalkTalk why doesn't your website ever load, I'm just trying to change my broadband to you and it's been months now, it makes me think you're bad at this maybe I shouldn't be trying.