Roblox Support

In addition to this, we would advise you to not log out of your account at this time. As you may not be able to log back in.

Hey, Everyone #Roblox Support Here -- We are aware that various users on the platform (more specifically, mobile app) have been having troubles logging in. We want to assure you that, Roblox is aware of the problem & is currently working on a permanent solution.

@desouza_johann @Roblox Hey, Johann Roblox Support Here -- Try changing the gmail you registered with. We cannot help you if you have lost your Authenticator.

@desouza_johann @Roblox Hey, Johann Roblox Support Here -- Simply, send a reset-password email to the email you registered with. If there was no email, sadly, this cannot be resolved.

@sta4rrz Hey, Jett Roblox Support Here -- Try disconnecting your internet & reconnecting your internet. Then, check if any VPNs are on. If it persists, re-install Roblox & then restart your computer.

@unbtq @Chaseroony @SharkBloxYT Hey, Zach Roblox Support Here -- It is not our responsibility if you lose access to your account on a Third-Party cookie logging website. It is your responsibility for clicking on this link.

@Dominik89529623 @Roblox @AloneRelsoft Hey, Dominik Roblox Support Here -- Try sending a recovery email with the email you registered with in the account.

@Roblox @AloneRelsoft Roblox I'm just a kid who got hacked can u please help me get my acc back my friend hacked me and blocked me my user is domildlfl please help😭

Can you escape from the unknown? 👀 🔗 discord.gg/pqV9jpD7kv #ROBLOX || #RobloxDevs || @Roblox || #RobloxDev

@GagTort @Roblox Hey, Gag Roblox Support Here -- In this case, try contacting Roblox through the Roblox support email on the website/app. Also, try double checking every category in the avatar section.

@Roblox i bought something with robux and it didnt give me anything i lost 3k already and now i dont know what to do please help

@lesbianiccomer @Roblox Hey, V Roblox Support Here -- Unfortunately, if you don't have access to the email you registered with, this cannot be resolved. Because, we cannot verify you had ownership of this account.

@Roblox bae i dont have access to the email i signed up with anymore for 2 step verification pls help me

@pepeupec @Roblox @BenTopkins @aevp @cbmaximillian @LRAuclair Hi, Pepe Roblox Support Here -- This is caused by a missing file for the Roblox folder. Try uninstalling all previous versions (& the current one) and go to roblox.com/Download & re-install the previous version.

@Roblox @BenTopkins @aevp @cbmaximillian @LRAuclair why i cant play roblox. when i try to play appear an error 403 (authentication failed) and i cant fix it, pls help me

And now for our final panel of #GDC23, "Pushing the Boundaries of Immersive Worlds." Our Head of Community Expansion Jad Boniface moderates has seasoned devs @BenTopkins, @aevp, @cbmaximillian, and @Lrauclair weigh in on ways to make your work stand out on Roblox.

@brookebenson10 @Roblox Hey, Brooke Roblox Support Here -- Unfortunately, No. As if you wanted to change the email the 2-Step Verification is sent to, it would require you to be in possession of the email/hotmail. As it would send a verification to change the email the verification is sent to.

@1Roblox_Support @Roblox He knows the password. The hotmail account I had has been gone for years. It just asked for 2 step verification. So even though he put in the password it wants him to do a second step. Is there anyway to make that second step something different?

@Roblox do you have customer service I can speak with? My son is desperately trying to access his account that he’s had for years. No one seems to be able to help me. #pleasehelp #Roblox

@DrummondsJ19886 Hey, Johnny Roblox Support Here -- Twitter is our most reliable communication source. Please open a support email then appeal to see if your account can be unbanned. If an email was not added, this cannot be resolved.

@1Roblox_Support Hey so, my problem is that my account yhoggx2737 was already banned for 7 days, which got changed to a termination during the 7 day ban, please give me instagram account so we can talk about this

Hey, Everyone Roblox Support Here -- We've seen that users are getting banned for unauthorized purchases from their credit card. We want to note for you to be careful with your premium subscription as you can get terminated at this time if a payment has not went through.

@TophatLora Hey, Lora Roblox Support Here -- You can change your birth date from the settings tab. If it persists, try seeing if you had a 4 Digit code that needs to be entered to change it.

@DrummondsJ19886 @KreekCraft Hey, Johnny Roblox Support Here -- Please DM us so we can guide you through this.

@KreekCraft @KreekCraft I'm subbed to your channel and i'm sad that my roblox account yhoggx2737 was terminated, please help me get it unterminated

imagine this roblox crossover

@24SS24SSS Hi, Nis Roblox Support Here -- We're sorry for your substandard experience on the Roblox App/Website. If you could directly message us so that we can see your main concern with the website/app.

@TophatLora Hi, Lora Roblox Support Here -- Since you've identified that it might be your age, change it. In addition to this, we will try to fix this problem to prevent other users from encountering this problem in the near future.

@brookebenson10 @Roblox Hi, Brooke Roblox Support Here -- In this case, No. As we cannot verify that your child had ownership of (said) account. Therefore, there is no way to get it back unless you remember the password or get back the Gmail.

@1Roblox_Support @Roblox Hi, I’ve done this. The email account that was attached to his account was deleted. We can not access it. Does this mean there is no way to get back his account?

@pn20195 @Roblox @robloxdevrel Hey, Pn Roblox Support Here -- This is an error containing missing files from the Roblox folder. Delete all previous version from off of your device, then reinstall Roblox.

@Rainwater4168 Hey, Abdul Roblox Support Here -- If an email was attached to the sad account, send a support email to recover your password.

@Capdv7 Hey, Cap Roblox Support Here -- We've seen this happen a lot since our latest update. We assure you, we're trying to fix it to the best of our ability.