@CityPowerJhb Why is there no update or post about Highlands North!!! We've had no power since this morning. Your guys were here to fix now they disappeared
CPWEB4910622 please escalate this!!
#CityPowerOutages#CityPowerUpdates#RandburgSDC
Randburg SDC Outage Update
Date: 13 March 2026
Randburg 6.6kv, Conrad Distributor: Power supply is fully restored following a trip caused by cable fault affecting customers in Blairgorwie and surrounding areas.
Customers who are still off are encouraged to log calls on citypower.mobi or call 011 490 7484 for assistance.
We apologise for the inconvenience caused.
For more updates, follow the Randburg SDC Whatsapp channel at:whatsapp.com/channel/0029Va…. ^OS
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*Sebenza Substation, Observatory Feeder*: Operators have managed to restore 85% of the power supply. The team will be attending to three load centres including Bruma, Observatory, and Dewetshof that are still off.
The outage resulted from attempted cable theft and affects customers in Malvern, Observatory, Bruma, Kensington, Cyrildene, Kensington South, De Wetshof, Houghton Estate, Yoeville, Bezuidenhout Valley, and surrounding suburbs.
Further details will be communicated as soon as new information becomes available.
We apologise for the inconvenience caused.
Follow the InnerCity SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. ^LP
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Please note that the possibility of the inclement weather conditions may affect our response time to outages, and as a result, repairs and restorations may be delayed.
Gresswold Substation
The fault was verified, and repairs are underway.
The outage affecting customers on Swemmer Street, Greenlands Street, Lyndhurst Road, and possible streets in Rembrandt Park was reported on Wednesday caused by multiple cable faults. So far, the power supply has been restored up 80%. The estimated time of restoration is 19h00 this evening, provided no challenges arise.
Developments will be communicated as work progresses.
We apologise for the inconvenience caused and appreciate your patience.
Note: To avoid the risk of potential damage or inrush current incidents during the restoration process, customers are requested to unplug all electrical appliances during outage.^RM
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Gresswold Substation: We acknowledge a power disruption impacting Silvamonte, Sydenham, and the surrounding areas.
Operators will proceed to the substation to investigate upon completion of the ongoing tasks at Fort Substation. The findings from the investigation will inform our repair and restoration strategies.
For real-time updates, we encourage you to join our WhatsApp channel: whatsapp.com/channel/0029Va….^HN
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Outage Update: Hursthill SDC
Date: 08 August 2025
Warning: The power system is constrained. We urge customers to reduce their electricity consumption to prevent overloading the system.
*Hursthill Substation (Richmond distributor):* The distributor has tripped again, resulting in a power disruption affecting power supply to customers in Richmond and possible surrounding areas. Operators are on site, presently conducting an investigation to establish the cause of the outage.
Furthermore, the test branch team has successfully located the cable fault within a manhole. The team will now work towards gaining access into the manhole to facilitate the necessary repairs.
We will continue to keep affected customers updated on on developments once more information is obtained from the investigation.
We regret the inconvenience caused.
Stay informed and updated on area outages and the latest developments at Hursthill SDC by following our WhatsApp channel: whatsapp.com/channel/0029Va…
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Reuven SDC Outage Update
Mulbarton Substation (Mulbarton distributor): Power has been fully restored to customers in Mulbarton and surrounding areas.
The outage was caused by cable theft.
Customers who are still without power are advised to log calls on citypower.mobi or call 011 490 7484/0800 202 925.
We apologise for the inconvenience caused. ^MR
Click on the link below to subscribe to our WhatsApp channel: whatsapp.com/channel/0029Va…
@CityPowerJhb What about Highlands North there's no bloody communication since Saturday we are sitting without power since Saturday! CP3337703 absolutely ridiculous
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REGION F
Public Announcement📢📢
Customers are hereby notified of a planned power interruption at Ridge Substation which has been rescheduled for Sunday 03 May 2025. The interruption will take place from 08h00 until 14h30. ^MR
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Observatory Substation (Bez-Valley East Distributor): The repairs have been completed, the team is now doing final checks before the restoration process can start. The ETR (Estimated Time for restoration) has been revised to 20h30, if all goes accordingly. Affected customers includes Bez-Valley and possible surroundings.
We apologize for this inconvenience.
For isolated, individual electricity related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484 /0800 202 925 for assistance.
Follow the Inner-City SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^NH
#CityPowerUpdates#Loadshedding
Stage 4 is currently in progress.
Customers are encouraged to turn off all non-essential appliances during loadshedding and power disruptions to ensure a smooth restoration. ^ZD
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Outage Update : Randburg SDC
We are aware of an unplanned power interruption affecting customers in Morningside, and surrounding areas. Operators will be dispatched to investigate the cause of the outage.
Further details will be communicated in later updates.
We apologise for the inconvenience caused.
whatsapp.com/channel/0029Va… ^PC
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Inner City SDC
23 January 2025
Van Beek Substation
This outage has been handed over to the morning shift due to safety concerns of our operators. Power has been restored up to 85%, Impacting Jeppe, Maboneng, and surrounding areas.
Customers will be updated on developments made. We apologize for the inconvenience caused.
For real-time updates, we invite you to join our Inner-City SDC WhatsApp group: whatsapp.com/channel/0029Va…
^MB
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Johnware Substation, Selby West Distributor:
Power is fully restored to customers at Selby.
Customers in the vicinity still experiencing any power related problems are advised to log calls at citypower.mobi or call 011 490 7484 for assistance.
We thank you and apologize for the inconvenience caused.^NM
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Reuven SDC: Outage Update
Date: 05 May 2024
We are aware of an outage at Moffat Substation ( Market Boundary): affecting parts of City Deep and possible surrounding areas.
Team is onsite investigating the cause of the outage.
We will provide updates as and when they become available.^LM
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Gresswold Substation: Operators are on site fixing the trip that is affecting Waverly, Highlands North, and possible surroundings.
ETR still hasn't been established at this point. Further updates will be communicated once received.
We apologise for the inconvenience caused. ^MR
@CityPowerJhb Can we please have an update on Highlands North. We've been without power since 12pm!
There's was no updates since 12
Is there a team dispatched to get it resolved?
#JoburgUpdates#ReuvenSDC#RobertshamSubstation Samuel Evans distributor tripped due to first port also. Affecting Aeroton, ext 10 and ext13: Contractors are finishing with jointing, preparing for restoration.
We commit to regularly keep customers updated.
We again apologise for the inconvenience caused.
As the power supply may be restored without notice customers are urged to treat their electricity supply points as live at all times. ^IM