Susan Steele

@TeamYouTube Hi team, I got hacked and lost full control of my channel and its corresponding email a week ago. I DM’d the team and filled out the form requested 3 days ago and have not heard back. My channel was Going Walkabout. @goingwalkaboutnow

@TeamYouTube Team YouTube , I’ve filled out the form for my hacked channel 3 days ago and have not received any communication. Im on day 7 of sleepless nights. Can you please help?

@AxelandMax Looking into this now, will follow up as soon as we have an update

@TeamYouTube my YouTube account has been hacked along with the Gmail account associated with it. I can not get into my account. Can you send me the paperwork needed to get this sorted out?

@TeamYouTube Morning team YouTube, I filled out the form via DM 2 days ago and have not gotten a specialist assigned to my hacked account. Can you check on this for me? I have sent several DM’s with no response.

@TeamYouTube Team YouTube, I finally got the form and filled it out 24 hours ago, with info on my hacked account. I have not got a service person assigned to help me re claim my account. Can you ping the team?

@TeamYouTube Team YouTube, I got the DM working, saw your message, it’s been over 24 hours, when should i expect a connection?

@TeamYouTube Team YouTube, I’ve tried connecting to the DM functionality all day on X, I keep getting the error message, is there any other way we can connect securely as I am very worried about working to get my channel back?

@TeamYouTube Hi you were going to send me a DM, as I don’t have an envelope icon and I’m a new user, where would I find this?

The first step is to check if you're able to recover your account. Follow the instructions listed here: goo.gle/4tICSaq We know how concerning it is to deal with a hacked account. If none of the steps or resources on that page help you get your channel back, come back here, and we can try to figure it out!

@TeamYouTube Where will I see the DM, currently I don’t seem to have the envelope icon

@TeamYouTube Hello team YouTube, as my X account is new I can’t DM.It appears my account has been taken down. Can you please update me? @goingwalkaboutnow?si=HmYt9dfyQROazvIK" target="_blank" rel="nofollow noopener">youtube.com/@goingwalkabou…

@TeamYouTube My YouTube channel has just been taken off the platform, can you please tell me what is going on? I’m freaking out, that is 4 years of work and 12,000 subscribers, I’m getting messages from users, HELP

@TeamYouTube Can you freeze my account so the hackers can not do anything? @goingwalkaboutnow?si=HmYt9dfyQROazvIK" target="_blank" rel="nofollow noopener">youtube.com/@goingwalkabou…

@GuruRecov @TeamYouTube @ssk60554ipp Sadly I’m just learning x and don’t know how to dm

@AxelandMax @TeamYouTube @ssk60554ipp Yo, send a dm for help

@TeamYouTube Hey Youtube, My Youtube Channel "Popular SlamWorld" URL- youtube.com/channel/UCmoNA…. Was hacked and invalid activities were done and then it removed.Please help me get back my channel back.

@TeamYouTube help my YouTube channel and associated pass word and email has been hacked. Please contact me ASAP. The channel is going walkabout . @goingwalkaboutnow?si=HmYt9dfyQROazvIK" target="_blank" rel="nofollow noopener">youtube.com/@goingwalkabou… Please take down the site as the hackers have full control of my channel and my info

@TeamYouTube @ssk60554ipp I’m new to X and not sure how to DM, where would I find the DM

@ssk60554ipp Hello. We'll need more info from you to share w/ the team in charge of restoring accts. We know it can be overwhelming, but we'll help by sharing your next steps. Let’s continue this over DM