CandleScience

@kidd_tyedow2 For issues with orders, please reach out to support if you haven't already. support@candlescience.com If you've already reached out and are waiting to hear back, you can expect a response within 1-2 business days.

@j_sopi We only ship within the US.

Hi @CandleScience please tell me, is it possible to deliver your products to Venezuela?

@ayeliz23 🤣 It happens, dogs seem to love them! But the good news is they are completely safe to consume (although they aren't very tasty) so your pupper will be just fine!

@CandleScience Awesome!! my dog ate one today when I was too busy smelling my new scents 🤦‍♀️

@CandleScience weird question; but are the packing peanuts you guys use biodegradable?

@LouiseB17109171 We only ship within the US.

@CandleScience do u ship internationally

Wow @CandleScience teams up with @flushpackaging this is BIG DEAL!!!! 🫶🏽✨🚀😍 congrats!!

@Mezvers Play around with the shopping cart to see how much you can add. No increase or a small increase in the shipping cost = space in the shipping box. A bigger increase = another box is needed. In that case, remove the last added item or add more to max out the space in that box.

@CandleScience why does adding a case of the 3 wick smoked silver tumblers add $45 to an already $45 shipment? 😫😫

@Mezvers Shipping costs are calculated using dimensional weight, meaning the actual weight of each box as well as its size. AKA, how much space it takes up on a shipping truck. If you'll need additional cases in the future, it's usually more cost effective to order multiple at once.

Highly requested Black Candle Tins are here! Like that little black dress that goes with everything, these travel-friendly containers complement any aesthetic. candlescience.com/new-products/ Available in 8oz, 6oz, 4oz, and 2oz sizes.

Our Fragrance of the Month is a spooky season favorite: Black Currant Absinthe. If you haven't sampled this sultry scent, now's the perfect time. 1oz bottles are 25% off through 10/21! cur.lt/zzrixtibf

@FunsizedMunchk1 You can let us know here or your social media of choice! 🤗 We do take suggestions into account. But you can get pretty close to a smores scent by blending Campfire Marshmallow with Chocolate Fudge.

@CandleScience is there a place where we can submit scent suggestions if you guys are open to that? I'd love a s'mores scent since you guys capture scents so accurately 😩

We love saving coffee grounds for our gardens and compost bins, but now that the weather is cooling off we've been looking for some alternate uses--you know we love upcycling! One of our favorites is this coffee sugar scrub. Learn how to make your own! cur.lt/l8acxpjcv

@blogdeict Generally, a flame should be about 1" high but keep in mind that it's normal and expected for it to vary slightly between burns.

@CandleScience @CandleScience how long should the flame be?

We're blushing!! 😊😊 Our new Blush Nordic tumblers have us absolutely smitten and we can't stop admiring them. cur.lt/hmiyf2no2 The deets: Wax weight? 10z Lids? Bamboo and Cork options available Other colors? White, Black, and Charcoal

Figuring out how to ship your candles isn't the most exciting part of starting your business, but it's one of the most crucial. Step 1: Stay calm Step 2: Read through this article and we’ll walk you through it! cur.lt/ovx0ztmya

@Destinyharper21 It doesn't usually take this long for tracking information to update. What likely happened is that the UPS hub has not yet scanned the package(s) due to the backlog they are experiencing.

@CandleScience It takes THAT long for tracking 😅 Well I’ll reach out to the customer service email, thank u!

@CandleScience my package has not yet been on the move since the 7th 🥹 UPS says they are awaiting the item and I was supposed to get it today 😅

@Destinyharper21 We're sorry your order is delayed! The UPS hub local to our East Coast warehouse is extremely backed up--we are seeing multiple orders from the week of Sept 7 not receiving scans and/or sitting without movement.

Pumpkin and apple scents not really your jam? Try some "fallternatives!" Through Friday, you can snag 1oz samples of these and our entire fragrance collection for 50% off! cur.lt/zq18x94ni

@billyvassy The Sample Sale applies to only 1oz fragrance oils--other sizes are not included in the sale. If your order included 1oz bottles, please feel free to write in to our support team and we may be able to help. 🙂 support@candlescience.com

@CandleScience Put in an order last night for some stuff including 5-6 oils. Went to check my order status today and now all oils are 50% off on their website! Like for real? I feel ripped off!