Direct Tech Chat Unit
27 posts


@ClaudiaWebbe @JustEatUK can you help?

@JustEatUK @CraigDavid Can you either please provide me your customer service uk number or email. I am chasing a refund and so far I cant get much help from ur website.



@bnzajn @JustEatUK @CraigDavid I've been on there case for weeks now over wrong items being delivered. The list of excuses so far are: I've had "goodwill gestures recently" - I haven't. It's apparently now in line with their policy to not refund wrong orders.


@JustEatUK customer service isn’t great is it, wrong order delivered tried to hail the driver down completely ignored me as he drove past. Sent a en to the courier no reply. Now emailing just eat have to wait a couple of days for replies absolutely disgusting. Spent nearly £50 on

@JustEatUK hi can I have some help please

Thank you @JustEatUK for stealing my money! when a restaurant’s chef personally calls you himself to tell you to get a refund but just eat refuses!



@JustEatUK have decided that despite the fact that I received someone else's order, that I am not entitled to a refund. Even though the food that was incorrectly delivered was food I couldn't eat due to allergies. And to top it off as I had someone else's order they have breached
