Maplewave

We like to spend at least a week with you on the ground. We visit your stores, immerse ourselves in your business, and talk to your many operational teams. From there, we analyze the results and prepare a detailed report. The whole process takes 4-6 weeks from start to finish.

E-commerce sales involve plan selection, ID validation, contract signing, etc. Most solutions can’t accommodate these complex requirements, leaving customers to phone a call centre to finish their order. Our e-commerce integrates with third-party systems so this doesn't happen.

Data sovereignty is changing how we assess digital contract vendors. Is your solution up to the task? Try our free vendor evaluation toolkit (link in comments): ✅68 RFP-ready questions built for sovereign environments. ✅An interactive scorecard - compare 3 vendors.

Our Warehouse Management System prevents stock losses in several ways, including enforcing workflows, limiting activities to designated areas, and linking logins with security footage. This ensures everything runs smoothly while giving complete visibility to your operations.

Our solutions excel in the indirect channel, giving carriers unmatched visibility and control while helping agents and distributors work effectively. Our solution manages stock, commissions, promotions, and more - and works on any device, which is a must for rural/remote sales.

Our Charity Wall reflects who we are - something you see and feel the moment you walk into the office. At the center is our Charity Committee’s Bingo board, a visual way we track and celebrate charitable initiatives all year long. Culture isn’t just displayed here - it’s lived.

At Maplewave, "Do the Right Thing" is more than just a saying; it's the standard we measure all our decisions against. It's acting with integrity, finding win-win solutions for our customers and taking responsibility for our actions. This core value guides us in everything we do.

Yes, POS projects can feel overwhelming - they impact a lot of systems and require the coordination of many stakeholders. To help, we've created a document that details the most essential POS features, key RFP questions, and highlights the benefits for key depts. Link is below.

When customers have the tools they need to manage their account online, you're able to optimize your in-store staffing levels for big savings. Learn more about our Self-Care solution below.

Last week, we celebrated International Women’s Day at Maplewave, recognizing the talented women who contribute to our culture, innovation, and success.

This Sunday is International Women's Day. Maplewave is proud to recognize and celebrate all the women who lead, inspire, and drive progress around the world. #IWD

Take the friction out of online sales. Our fully integrated e-commerce solution validates info so complex tasks, like credit checks, can be completed online without call centre or store assistance.

Heading to MWC? Don’t miss our customer Mobily as they share their vision for the future of telco customer experience. 📍 March 2 | 14:28 CET 🎤 Johnson Stage, Hall 6 Congratulations to Mobily - we’re proud to support your journey and help you bring that vision to life.

Pancake Tuesday brought the Maplewave team together for a sweet start to the day. Great food, even better company. 🥞

As data sovereignty surges from Europe to the Middle East, telcos face a big question: how should we move forward with our digital contracts? Read our whitepaper to find out - link in comments.