Marvel Support

📲 Some key dates and information for those migrating Marvel Comics app (operated by Comixology) libraries to #MarvelUnlimited: marvel.com/articles/comic…

@atolepapi Hey Jara! Thanks for letting us know about this, it doesn't seem we've received your request. Please email us at customersupport@marvel.com, and we'll be happy to help. No vibranium shield needed!

@MarvelSupport hey I’ve been trying to contact you via the “contact support” box in the Marvel Unlimited app but I haven’t heard back from you in a few days. I LOVE Marvel Unlimited but need to cancel it for a few months and I’m having trouble doing that — can you help?

@luther9 Hi Luther - Thanks for reaching out to us at Marvel! We really appreciate your feedback as we continue to work on future updates! We'll be sure to pass along your comment about wanting to have trade paper backs and Omnibus comics available for reading in the app!

@MarvelSupport will collected editions like tpbs/omnis ever be readable through the marvel unlimited app? It’s a feature that I think would add a lot and would be willing to pay more for it.

@BartCreator - Hey there!- We appreciate you sharing this feedback about the comics not loading. Deadpool thought the best way to repair this would have required blasters, three baseballs bats, a grenade launcher, and a hypnotized Jeff the Land Shark - but we found a much more effective fi...

@MarvelSupport Is MU supposed to be down right now? I can't load any of the comics.

@SKULLADESIGNS Hey there - Thanks for reaching out to us at Marvel, and letting us know you're unable to log in! MyDisney was previously experiencing some technical difficulties affecting login capabilities, which included Marvel Unlimited, but the good news is that this should now be resolv...

@MarvelSupport Tried signing up for Marvel Unlimited, also tried sending a message to help.marvel.com, but it asks for a Disney ID when submitting, I think something is wrong with the website

@JustJon Hey - Thanks for reaching out to us here at Marvel. Our team is currently looking into this, and we encourage you to check back into your account periodically for a fix!

@MarvelSupport Godzilla Destroys the Marvel Universe #4 popped up on #MarvelUnlimited this week, but #3 wasn't added last month. Can we fix that?

@PredFan01 Hey Al - Thanks for reaching out to us at Marvel! We were able to locate the request you've sent through help.marvel.com (help.marvel.com) regarding if the Predator Dark Horse/Marvel Comics are canon to the Predator franchise, and we have replied with some intel.

@MarvelSupport Hello. Sorry to be a bother. I have been trying to reach out via email but had no success so thought I would try here. Just wanted to stop by and ask one question. Are the Predator Dark Horse/Marvel Comics canon to the Predator franchise? AVP included? Thank you.

@ScottTipple Thanks for letting us know, Scott. There are no outages currently. We have sent you a follow up via email.

@MarvelSupport my marvel unlimited has been down for four straight days. Theses constant outages are annoying.

@M5040062794205 Hey there - Thanks for sharing this issue with us. Mind contacting our team via help.marvel.com so that we can assist further?

@MarvelSupport hey, I need to speak to someone about my yearly renewal. I have reached out on the Marvel Unlimited support page but am getting no response. I want to know why the discount code doesn’t seem to work. When I get to the part where I have to pay, it’s full price.

@M4449464 @MarvelUnlimited Hey there! It appears our team has looked into this a bit further. Please take a peak at your inbox.

@ScottTipple Hey Scott- Thanks for sharing this issue with us. Mind contacting our team via help.marvel.com so that we can troubleshoot?

@AlexMeek3 Hey Alex! Send us a message at help.marvel.com and we can look into this!

@MarvelSupport Hi I’m trying to sign up and take advantage of the holiday 25 offer for marvel unlimited When I go to sign up the page doesn’t load and a circle loading icon comes up but doesn’t load. Is there an issue with signing up today?

@FilipeF03734650 Hey Filipe! Reach out to us at help.marvel.com and we can look into this for you.

@MarvelSupport I'm trying to resubscribe to Marvel Unlimited, but when I enter my credit card, the Portuguese zip code and try to apply the HOLIDAY25 discount, it doesn't work. I wanted to subscribe through the Marvel website and not Apple Store to use the discount.

@RaisedWOWiFi Hey there! We'll reach out to you through email, keep an eye on that inbox!

@MarvelSupport Could you please help me? My renewal of a new year of Marvel Unlimited went through when I thought I had it cancelled!! I sent a support ticket in to you regarding the matter! I can send you the account details over DM if you need.

@DragoonRyukyu - Hey there! Thanks for sharing this promotional subscription issue with us. Mind having your friend contact our team via help.marvel.com so that we can troubleshoot?

@MarvelSupport I have a friend whose trying to register for a marvel unlimited account using a promo code but it keeps telling him his email is attached to an existing account even though that’s not the case

@TobiaBrunello - Hi, Tobia - We appreciate you sharing the feedback about Fury (1994) not working in the Marvel Unlimited app. Please reach out via help.marvel.com and our team of Agents will be happy to assist you with this!

Ehi @MarvelSupport this Fury one-shot doesn't work: Fury (1994) share.marvel.com/sharing/series… via Marvel App

@shahinsousahab Hey Shahin - Thanks for reaching out about this! We'd be happy to look into transferring your digital comics to Marvel Unlimited. Please reach out to us at help.marvel.com so we can provide further assistance. We'll look forward to hearing from you!

@MarvelSupport Hi, can comics purchased on the now no longer used Marvel Comics app be recovered if I didn’t migrate to the Marvel Unlimited app before the old app got shut down, the comics are on the my Apple purchase history but I didn’t migrate them.

@MarcKozak Hey Marc - We understand that you're experiencing issues with your account via web and appreciate you reaching out to us. Mind contacting our team via help.marvel.com so that we can troubleshoot?

@MarvelSupport is something going on with Unlimited for web? My account suddenly stopped working and when I try and subscribe (assuming my subscription has lapsed) the appropriate screens won't load.

@monkey_rocker97 Hey Brian! Thanks for letting us know that you're unable to access the Marvel Unlimited subscription you've purchased. Please reach out to us through help.marvel.com, and we'd be happy to help restore order to your universe!

@MarvelSupport hey still having issues reading comics. I can login now but it says I no longer have a subscription when I bought the annual plan.

@JustJon Hi Jon - Thanks for sharing this issue with us. Mind contacting our team via help.marvel.com so that our Agents at Marvel can investigate this further for you?

@MarvelSupport What's up with Predator: Black, White, and Blood #1 on #MarvelUnlimited this week?

@JustJon - Hi Jon! We understand that you're experiencing issues with the Predator: Black, White, and Blood #1 and appreciate you sharing this feedback with us. This has been resolved and we recommend revisiting the comic. Have a super day!