SHEIN

@EnzoDaSEP_1914 Olá, desculpe o transtorno. Você pode nos enviar uma mensagem privada ou entre em contato com o nosso Atendimento ao Cliente pelo aplicativo SHEIN para obter assistência. Ficaremos felizes em ajudá-lo! 💗

Gente, oq está acontecendo com as entregas da @SHEIN_Official??? Compra nacional c+d 10 dias e n enviam ou cancelam. Notificação de tentativa de entrega fake, depois d 2 smns da compra cancelam a e presenteiam c e incríveis R$2 d desconto em uma próxima compra... e por aí vai...

@RamsuratG72690 @delhivery @delhiverycare @relianceretail Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

@Delhivery @DelhiveryCare @SHEIN_official @RelianceRetail Extremely frustrated with your delivery partner. The driver admitted he couldn't deliver yesterday but falsely marked my order as "Recipient Not Available" to hide the delay. Today it wasn't even assigned for delivery.

@niteshkumarsa15 Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

Extremely disappointed with @Shein_Official! 🚨 yellow and white lining material on this T-shirt is completely defective. After just one wash, the cheap chemical use are peeling off and shedding everywhere. Terrible fabric and printing quality.#Shein #BadQuality #CustomerService

@cocktail_coco @Profeco ¡Hola! Por favor, envíanos un DM con la información de tu pedido y estaremos encantados de ayudarte con él.

@Profeco me puedes ayudar o guiar en este proceso, por favor 😩✨️ es que @SHEIN_Official no me quiere reembolsar un paquete que me llego incompleto y en mal estado.

@wanheda2828 Bonjour, merci de nous avoir contactés ! Nous reviendrons vers vous très bientôt.

@SHEIN_Official bonjour Bonjour j’ai passer une commande de plus de 250€ sur l’application SHEIN j’ai reçu ma commande en plusieurs fois et le derniers colis qui été censé contenir 23 articles n’en contient que 20 articles il me manque 3 articles de plus vous pouvez vérifier

@LordRamu86535 Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

Dear @SHEIN_Official , I have been scammed. I just returned a order from your app . I received the code for return in sms.And the delivery guy also come to pickup my order.But after pickup, I did not receive any sms or email and this is not even updated in the app.

@Pl3d4jk @SheIn_Help مرحبًا! يُرجى التواصل مع أحد أعضاء فريق خدمة العملاء عبر التطبيق من خلال صفحة اتصل بنا، أو ببساطة أرسل لنا رسالة خاصة.

@SHEIN_official @SHEINarabic @SHEIN_Help طلب: GSH1YJ134002W9P دفعت 213 ريال، رجعتوا 126 ريال المخصوم: 87 ريال ظلم رجعت 3 فساتين استلمتوا 2. عندي إيصال 3 أسابيع انتظار كفاية. أبي 87 ريال خلال ساعة ولا بلاغ وزارة التجارة+ تقييم سلبي #SHEIN

@Bishal__01 Hello, sorry for the inconvenience. You may drop us a Direct Message, contact Customer Service in SHEIN app for assistance. We'd be happy to assist you! 💗

@SHEIN_Official you need better customer team. Product I received damage; requested for exchange… try to cancel exchange item but unable to do so and when product was about to picku up damage return, delivered guy rejected

@drsoniagoel Hello, to protect your privacy, we would not suggest you to leave your order info here and could you please DM us with your order info so that we can assist you to solve your problem asap? Thank you.💕

@SHEIN_Official ghatiya customer support

@MjoAmarillo Hola, una disculpa. Nuestros representantes están trabajando para responder lo antes posible. Por favor revisa tus mensajes en cuanto tengas oportunidad. ¡Gracias! 💕

Cuando devolvais trajes de baño a @SHEIN_Official grabar que lo enviais con sus precintos,luego no os hacen la devolucion pq aseguran que iban sin ellos,asi tendreis pruebas.Os lo repito,mas que el dinero lo peor es que te dejen como que tu lo hiciste mal

@ajimtas276 Hola, sentimos las molestias. Puede enviarnos un privado o ponerse en contacto con el servicio de atención al cliente en la aplicación SHEIN para obtener ayuda. ¡Estaremos encantados de ayudarle! 💗

@SHEIN_Official Recibí mi paquete y le faltan 2 artículos, el Courrier que entregó es Mail Americas y no hay manera de comunicarse con ellos para el reclamo. Shein indica que entregó todo. Quien se hace cargo por la mala gestión de un Courrier elegidos por ustedes mismos.

@MiishaPalmer @rachel_barba_ Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

@SHEIN_Official @rachel_barba_ Shein doesn't care. I got the same run around send us a private message so we can tell you it's your fault you didn't get your package. Boycott SHEIN

Porque ahora en vez de CTT te lo entrega PAACK que es peor y encima hay menos posibilidad de poder contactar con ellos? @SHEIN_Official

@_AsFernandas @Konamito Olá, desculpe o transtorno. Você pode nos enviar uma mensagem privada ou entre em contato com o nosso Atendimento ao Cliente pelo aplicativo SHEIN para obter assistência. Ficaremos felizes em ajudá-lo! 💗

@Konamito @SHEIN_Official Silêncio, não reclame, se não eles congelam sua conta... Sério, reclamei e minha conta está suspensa há mais de um ano e meio porque reclamei...e reclamei da transportadora ter roubado minha encomenda e a Shein? me baniu, a transportadora tá lá ainda, ó que beleza.

Recoger un paquete de @SHEIN_Official ha sido una completa odisea: más de 15 días esperando a que la empresa de transporte depositara la mandanga en su almacén para poder recogerlo. Intentaron entregarlo en un punto de recogida que lleva meses cerrado, luego más de 12 días para llevarlo a otro punto alternativo.

@zala997k Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

Customer service at @SHEIN_Official clearly doesn’t respect or follow EU customers law-my package wasn’t delivered and they refuse a refund-should I escalate this with authorities?

@zala997k Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

Don’t buy from @SHEIN_Official . Package got lost, customer service is refusing a refund. It’s getting risky to buy from them😳

@zala997k Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

@SHEIN_Official are your customers a joke to you? Package lost and customer service refusing a refund?

@zala997k Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

@SHEIN_Official lost package that never arrived-customer service refusing refund. Is this how you treat customers those days? #shein

@nvkj35 مرحباً! تواصل مع أحد أعضاء فريق خدمة العملاء من خلال التطبيق على صفحة "اتصل بنا" أو ببساطة أرسل لنا رسالة خاصة.

@SHEIN_Official طلع لي عرض اذا طلبت ب 200 بيعطوني 1000 بما اني مستخدم جديد وانه على اساس استلم المبلغ بعد مايوصل الطلب وصل الطلب ولا جاني المبلغ واكلم خدمه العملاء يقولون لازم اكون مكبشر الشاشه وانهم مايقدرون يسوون شي مو ذنبي اني ماكبشرت الشاشه المفروض هالشي بنظامهم

@Kostyaifzm Hello, sorry for the inconvenience. One of our representatives will assist you as soon as we can! Pls have a look when you have a chance. Thanks!  💕

@SHEIN_Official Your chat support is completely useless, they just ignore my messages and provide zero help. Carrier GOFO officially confirmed that their courier LIED and never came to my address. I have proof. Stop sending automated scripts and contact me in DM now!

@Kostyaifzm Hello, sorry for the inconvenience. One of our representatives will assist you as soon as we can! Pls have a look when you have a chance. Thanks!  💕

@SHEIN_Official Look how @SHEIN_Official chat handles fraud for Order C26060803595304. Carrier confirmed the courier lied, but agents just copy-paste templates and close the chat. Zero help. Contact me in DM now!