Michelle Mountford

@Pandora_UK any idea what this ring is called and if it’s still available? Thanks

@O2ApolloManc what time does the Nashville show start tonight?? Doors open at 6.30 but when does the show start?

@Ents24 bought tickets today and I’ve just found out the the seats I booked have restricted views which wasn’t specified on the site or when I purchased them. I’d like to cancel them please. Can you advise how I do that?

Hi @LibertyLondon trying to place an order and get my 15% off for new customers and there are no details about how to get this discount? Can you please advise?

@PenhaligonsLtd so you have any stores open in London? On your website store locator they all seem to say closed, help please!

@Matalan is there a reason why you are charging more for this dress online than what the rage says?! Online £27, dress arrives and the label says £26?!

@AdmiralUK called you,on hold 40 minutes&got cut off when I got through.Rang again&got through to someone after 45 minutes,he told me I was speaking to the wrong department (I wasn’t) but that he’d put me through,on hold another 25 minutes to get cut off again! Can you ring me!

@verynetwork hi, I got an email telling you’d gotten my return, except none of the things on the list were things I’d actually retuned. My actual returns aren’t showing has being received despite tracking telling me they have. Any ideas?!

@BloomChicHQ contacted you about a return by email and haven’t had any reply?! Is there a delay in returning emails? Thanks

@SpursOfficial @SpursStadium absolutely gutted that we’ve travelled all the way from the north east of England for the stadium tour only to find out when we ARRIVED that it had been cancelled! We couldn’t even get in to it anything from the shop! #StadiumTour #disappointed

@ladbible @EdGambleComedy just saw his new show in Durham and was absolutely crying with laughter! He was ‘Couldn’t breathe funny!’

Who is the best British stand-up comedian around today?

@TheBodyShopUK just wanted to let you know I’ve just received over ten emails all with different subjects but with the same content inside. Ironically asking if I need a moment of calm!! 😂😂

Don’t fuck it up @EdGambleComedy 😂😂

@buildabear I sent you an email on 04 January about a faulty product I’d purchased online. I received an automated response telling me you’d be in touch. I’m still waiting, any ideas when I should hear back?! It’s just My daughter has a wonky eyed cat I’d like replacing. Thanks

@drmartens @LeeMountford01 because I really think he’d suit a pair! Plus he’s supported me through another year and deserves a treat!! 😘😘

COMPETITION: Holiday season, the DM's way. From our Originals to new favourites, we've got the gifts that they'll actually want to receive. Who would you like to gift a pair to? Like this post & leave a comment below tagging them for the chance to win a pair for you & a friend.

Just spotted the love child of @StephenMerchant and #JakeGyllenhaal in the new #Battlefield2042

@ladbible BAT!!

Without saying the title, what is your favourite TV Show?

@drmartens DM sent

@ShellMountford Hi Michelle, thanks for your message. Please send us a DM with your email address so we can advise. Thanks.

@drmartens I’ve signed up to your newsletter three times and still haven’t received my 10% off code, any ideas what’s going on?

@verynetwork will you be stocking Dr Marten boots any time soon?