Southern Connecticut Gas

@Angbul16 SCG Customer Care Department

@SouthernCTGas we are attempting to make a payment and the website AND app are not working. The phone won't take the payment without the account number which we can't get because the app and website are down.

@Angbul16 Thank you,

@Angbul16 Please avise what your error is when you log into our website so we can assist you better.

@Angbul16 Dear Customer,

@LeahSmith184420 SCG Customer Care Department

@SouthernCTGas 3 days & 3 service orders and no one has showed up for our appt's. We haven't had hot water or gas in 9 days. Is this how you treat your customers?

@LeahSmith184420 Thank you,

@LeahSmith184420 I am sorry that you had to wait that long for your gas services to be restored. Please advise of you account number and your address and I will notify one of the supervisors in the dispatch area that handles your district.

@LeahSmith184420 Dear Customer,

High winds. Heavy rains. Downed trees. Hurricane season is here—are you ready? From June to November, preparation is key to staying safe. Check out these essential tips to help you protect your home and family. ow.ly/jBSc50WhHoI #HurricaneSeason #StormSafety #BePrepared

Your gas bill is getting a fresh new look! Starting this month, it’ll be easier to read with clear breakdowns of charges, usage history & contact info. Simple. Transparent. Customer-friendly. Learn more 👉 Check it out here: ow.ly/ORRJ50W2vPM

Thanks to our local utility partners and municipal leaders for joining our Q1 Joint Utility Meetings. These sessions strengthen coordination on infrastructure projects, reducing disruptions and improving communication. Learn more: ow.ly/s6l650Vw5fP

Safety is our top priority. We partner with local first responders for annual training on natural gas safety and LNG emergency response. Learn more about our hands-on seminars: ow.ly/jLgi50VqO8g #SafetyFirst

Happy National Natural Gas Utility Worker's Day! 🎉 Today, we honor the incredible gas workers who keep our systems safe, reliable, and efficient. Hear from Marcelo Assis and Alan de Oliveira in our latest video as they share their insights and experiences.

Happy National Natural Gas Utility Workers' Day! 🎉 Today, we honor and appreciate the dedication and hard work of our gas utility workers. Without their expertise and commitment, we couldn't do the work we do. Thank you for keeping our communities safe and warm! 🙌

Important reminder for those needing billing assistance! Operation Fuel Inc., Energy Assistance Program will be closing applications on Friday, February 28th at 4:00 PM. Use the link below to check your application status or apply.👇 facebook.com/share/p/15t2cC…

Calling all customers📣 Need help with your monthly bills? Join us Wed., Feb. 26, from 3-6 pm at Derby Neck Library (307 Hawthorn Avenue, Derby, CT 06418). Our teams will be there to answer questions and assist with in-person applications for qualifying programs.

Avangrid, UI, SCG, CNG employees #volunteer over 10,000 hours in 2024; reinforcing commitment to supporting #Connecticut #nonprofits and community organizations. More: ow.ly/kVGZ50UY4mF

As snow and ice impact our communities, it's a reminder to keep your gas meter clear. Take a moment to walk around your property and ensure all vents are free from snow and ice buildup. Gently clear your gas meter using your hands or a broom—never use a shovel. #StaySafe

Attention West Haven small businesses! We’re excited to announce the launch of our "Main Street" event. Over the next three weeks, local businesses can receive up to 90% in incentives for #energyefficiency upgrades. More: More info: ow.ly/TppL50USogz

Safety is at the core of our culture. When two SCG service techs responded to a residential gas leak, they found a major leak in the flammable range. Thanks to their quick actions, the area was evacuated, gas shut off, & leak patched. Suspect a leak? Get up, go out, and call us!