hi-impact@hiimpactconsult
💼 We're Hiring!💼
Do you have experience supporting school MIS platforms and a knack for quick, clear problem-solving?
We’re looking for an MIS Support Officer to join our Technical Team in Birkenhead. You’ll provide first-line support for Compass and Arbor, handle tickets and calls, assist with onboarding, deliver user training, and help schools get the most from their MIS.
What you’ll do:
- Remote first-line support for Compass/Arbor
- Resolve tickets within SLA timeframes
- Support school onboarding and training
- Use Excel to organise and present MIS data
- Maintain user guides and our knowledge base
- Assist colleagues and escalate issues when needed
- Help manage license renewals
£27k -£30k | Mon–Fri | 8:30–5:30
Ready to make an impact? Apply now: hi-impact.co.uk/job-vacancies/
#EdTechJobs #MISSupport #HiImpact #TechInEducation #Apply Now #jobvacancy