Lighting Beetle*

When is it worth investing in customer insights and when is it better to listen to business intuition? We recently gathered small circle of CX experts at our LB* Roundtable for a 3-hour discussion on balancing customer insights with intuition in decision-making.

In the latest Minimum Viable Podcast, Michal Blažej chats with Alžbeta Ivanovičová, Service Design Lead at Lighting Beetle*, about what business design means, how it works, and why it should matter to everyone. lbstudio.sk/journal/minimu…

Read the latest LB*Insight newsletter to learn how to design your services and gain a competitive advantage by positioning your brand as irreplaceable in your customers' lives. Full article in the comments👇 #BrandStrategy #ConsumerExpectations #BusinessGrowth #BrandLoyalty

The way people build relationships with brands has dramatically changed over the past five years. Yet, not all brands are keeping up. Our framework Experience identities offers a solution. lbstudio.sk/journal/the-ne…

We’re looking for a Sales Manager who is passionate about CX. If your goal isn’t just closing deals, but you are interested in building long-lasting relationships based on mutual trust, join Lighting Beetle* to make a real impact! pretlak.com/en/job/lightin…

Although tickets to the main stage are already sold out, you can still attend one of the workshops with industry-leading companies or sign on the waiting list for the main stage. Link for the registration is here: tickettailor.com/events/suxa/13…

Meet our Content Designer, Dominik Vaszily, who will talk on the 12th of November at the World Usability Day Conference organized by SUXA about how to keep the user experience of huge bureaucratic organizations clear and consistent while maintaining the legal aspect.

At the World Usability Day conference organized by SUXA, our Content Designer, Dominik Vaszily, will share what we learned about UX copy in expert settings after years of collaborating with the government and international institutions. #ContentDesign #UXwriting #UXcopy #UX #CX

We are happy to be again the main partners of the World Usability Day conference organized by SUXA! This year’s topic is Design for a Better World. The event happens on the 12th of November at FEI STU in Bratislava. Registration is free, so grab your seat and see you there!

Companies placing their customers first enjoy a proven competitive advantage, better financial performance, and higher customer loyalty. Answer 6 questions to assess your company's CX maturity and we'll provide you with free tips to elevate your business. lbstudio.sk/cx-maturity

Last week, together with Developium, we hosted a Breakfast Club to discuss how viewing employees as internal customers can drive employee experience, and boost productivity. If you are interested in employee experience, don’t hesitate to reach out to us!🙌 #EmployeeExperience

On 10/10, on our premises, we will host a #TechTalks meetup by techband where our Team & Project Lead, Matej Benus, will speak about "constructive feedback and communication in a team". The event is in Slovak language. Link for the registration in comments.👇

On the 26/9, at the Upterdam conference, we will introduce our latest trend report mapping how the new reality changes customer behavior and how brands can react in order to grow. Take your own printed copy at the conference. Electronic version coming soon.

Do you know whose project was online property tax payment in Bratislava? Right, It was Slavo Oslej, the Service Designer of mesto Bratislava and the guest of the latest episode of Minimum Viable Podcast! Listen in 🇸🇰, or read in 🇸🇰, 🇬🇧 coming soon. lbstudio.sk/sk/zurnal/mini…

Our Lead Developer, Adam Močkoř will talk at the Webstack Conference about the key aspects of fruitful collaboration between design and development teams. Webstack Conference is happening on the 25/9, at HubHub Twin City C in Bratislava. #Design #Development

Our Service Design Lead, Alžbeta Ivanovičová will talk about how to enrich the portfolio of your products and services based on new customer expectations. You can also visit us at our booth in the Expo zone. Upterdam happens on 26/9 in D1 Center in Senec, and it is in Slovak.🇸🇰

Lighting Beetle* is a business partner of Upterdam, and we are coming to the conference with a brand-new trend report we call Experience Identities! This trend report should help brands define their brand experience based on their role in their customers’ lives.

Those of you attending @uxconvienna, don't miss Kristína's talk on building CX maturity in traditional organizations. On-site, we will also have our stand where you can come for a talk and CX assessment. We also have one remarkable surprise prepared for you, so stay tuned!🙌