MaxMind

@AvenashKumarSE Happy to look into this for you. Please share the email address or company name you used to contact our support team.

@MaxMind Our account balance is $0 and we’re unable to add funds via the billing portal. We’re getting InsufficientFundsException, which is blocking fraud checks in production. We’ve reached out via support but need urgent assistance.

Inside @Telesign's approach to identifying 23% more high-risk transactions with the GeoIP Enterprise and Anonymous IP databases. #maxmind #geoip blog.maxmind.com/2025/12/how-te…

@gothick Hi Matt, thanks for reaching out. Our support team can take a closer look at your account and help get this sorted: support.maxmind.com/knowledge-base…

@maxmind Say, is your account password reset email system working? Been trying to get an email for a day or two now, have double-checked the account email address is correct & submitted through maxmind.com/en/account/for… Have checked junk folder, rules, etc.

Holiday traffic ramps up soon. We start prepping servers in late October to support you through the season. #GeoIP #minFraud #MaxMind

If you're only able to pass a limited number of minFraud inputs, which inputs should you pass? Using the PR-AUC metric, we analyzed the impact of various inputs on fraud detection accuracy. Read more: hubs.la/Q03G2j-J0 #minfraud #riskscoring #fraudscreening #riskdata

Most GeoIP databases are now updated every weekday, Monday through Friday. If you haven't already, automate your database updates so you always have the most accurate IP geolocation and IP intelligence data. Here's how: hubs.la/Q03xxlwy0 #IPgeolocation #GeoIP #MaxMind

@golden2dm Thanks for flagging this! If you’re seeing incorrect geolocation results, you can submit a correction here: maxmind.com/en/geoip-data-…. That goes straight to our data team.

Open DNS recursive service @Quad9DNS sets the standard on user privacy. See how they rely on MaxMind data to better understand their demographics in a non-invasive way, and accurately measure the impact of their mission and secure more funding 👉 blog.maxmind.com/2025/03/how-op… #GeoIP

We teamed up with @ateme_x to deliver a powerful geo-compliance & streaming solution for a Tier-1 APAC PayTV provider. Our collaboration brings MaxMind's IP geolocation & proxy detection data into Ateme’s CDN to enhance streaming performance while ensuring regional compliance.

Announcing GeoIP Exchange: a centralized platform for network operators and enterprises to proactively manage their network representation online. Ensure a seamless user experience by addressing geolocation and security issues before they arise: maxmind.com/en/geoip-excha… #GeoIP

Risk score reasons are officially out of beta 👏 Risk score reasons provide specific, understandable reasons for why a risk score is high or low. Learn why we introduced this data, and how you can use it to enhance your fraud strategy: hubs.la/Q038mT6m0 #minfraud #fraud

You can now query MaxMind's free GeoLite data directly on @SnowflakeDB, without creating a MaxMind account. Access the GeoLite City, GeoLite Country, and GeoLite ASN databases on the Snowflake Marketplace: hubs.la/Q031WlXY0 #GeoIP #GeoLite #freeIPdata #IPgeolocation

@coderastic Hi! Thank you for bringing this to our attention. We're happy to help check on the status of your correction request. Please check your inbox for more information.

Hello @maxmind , I have submitted an IP range correction request and I haven't heard anything back. If there's an issue I need to know. If possible please send me a DM.

With the holidays approaching and sales ramping up, we prep our servers in October to easily handle traffic increases and ensure an uninterrupted customer experience. #ecommerce #fraudprevention #minFraud #MaxMind

@bmt Hi Brian, we're so sorry for the trouble reaching our sales team! Someone from our team will be in touch with you shortly to assist. Thanks so much for your patience!

Hey @maxmind I've been trying to get ahold of someone in your sales department so I can sign a contract and give you money. I can't get a response. Can you DM me please?

We’re thrilled to announce that we’ve joined LendAPI Marketplace to supercharge data enrichment and enhance risk models with real-time fraud and risk detection for financial institutions. #MaxMind #FraudPrevention @LendAPI

New filtering options for minFraud transactions let you uncover trends, refine risk strategies, and tailor your approach. Learn more 👉hubs.la/Q02NThcr0 #MaxMind #minFraud #fraudprevention #fraudAPI #riskscore #riskdata

Get the current data on the riskiness associated with anonymizing networks and VPNs, including consumer privacy networks. Download our white paper: hubs.la/Q02G5mL00 #vpn #minfraud #GeoIP #IPgeolocation

@InstBernabeu Hi! Sorry to hear that. You can submit a support request using our online support form, or through chat on our website. Here's the link to the form: support.maxmind.com/hc/en-us/reque…. The chat option is at the bottom right of that page. Please let us know if you're still having issues.

@maxmind hello! we are trying to access our account but we are not getting any response. Could you give us an email to contact you? thank you!

Before he was an MIT grad, a data science leader, or our new Chief Product Officer, Rupert Young was a philatelist. Get the whole story on his multidisciplinary experience and what's next for MaxMind hubs.la/Q02BpHsD0 #maxmind #ipgeolocation #frauddetection #geoip