Merchtable

@Revolution26 Sorry for the delay! If these titles are in the same order, they'll be shipping together. We recently sent an update regarding Hi This Is Flume, please check your spam or email us at help@merchtable.com for more information.

@merchtable what’s the word on flume vinyl deliveries? I’m still waiting on “palaces” and “hi this is flume” been waiting a long time for these to ship with no real timeline.

@soIoxorgana That is not correct! Please email us at help@merchtable.com and we will get the correct vinyl out to you!

@merchtable help? I got the entire wrong vinyl LOL

@Deadmeme1315 Hey there, please send your order number and updated address to help@merchtable.com !

@merchtable pls bruh

@merchtable please help me with my order as I put in the wrong shipping and billing address on my order from jpegmafiamerch

@emoboyjace @eazybaked We'd love the opportunity to look into this further. Please forward payment and any other pertinent order information to help@merchtable.com!

@eazybaked 🥺

@eazybaked got charged for a hoodie but realized i never got a confirmation email … emailed y’all’s merch but got told my order doesn’t exist now the hoodies are out of stock :///

@notchetporter Reach out to us with your order# at help@merchtable.com and we'll look into our available options!

@notchetporter @flumemusic Hey there! So sorry if you didn't receive the update we sent last month. The LPs are experiencing a production delay and will now be shipping in November.

@jmsr_prsnl I'm sorry we didn't receive your email! We'll reach out to the email address submitted at checkout for more information.

@merchtable hi, a few days ago I sent an email about an issue with order 768680 and haven't heard a response. could someone take a look please? thank you

@SochackiAdam Hey there, sorry to hear you're having issues. We've responded via Facebook and look forward to resolving this!

@merchtable Hey, your website crashed? I would like to buy a Tchami vinyl, but I am not able to enter it on any device.

@mccanner We have replied. Thank you!

@merchtable I replied to that email already. But since you never received any of the other emails I sent to that same address, I’m not sure what else I’m supposed to do here. Have you checked you spam folder?

@merchtable hi! I’ve emailed four times in the last month asking for help with an order and haven’t gotten any reply. I know you were super busy before the holiday but it’s been a while now.

@mccanner No, we have sent you an email. Please let us know if you received it or if you'd like to tell us your issue here so we can look into it!

@merchtable So your response is I should send an email to the same address I’ve been emailing once a week for two months and THIS TIME you’ll see it?

@mccanner I apologize we didn't receive the emails you sent. We'll reach out to the email address submitted at checkout and try to resolve the issue at hand!

@merchtable 755238 You can also find it at the top of the six or seven emails I’ve sent you about this issue.

@mccanner Would you mind providing your order# so we can look into this further?

@merchtable still digging out from those emails two months later?

@mrs_leila_clark The method of shipping selected unfortunately does not offer detailed tracking, we apologize. Our shipping partners are experiencing extended transit delays as well due to COVID-19 restrictions but we'll be happy to give it another shot!

@merchtable I’m still waiting for an order from early December 😭 your help team told me to investigate it with our couriers - i have no way of tracking! I bought from your website and I’ve not had any support!! Disappointed- won’t be ordering again and probably wasted my money!

@mrs_leila_clark @DillonFrancis We would love to get another copy out to you, Leila. Please email help@merchtable.com your desired shipping address and we'll do our best to make this right!

@DillonFrancis hey man, pre-ordered your vinyl in early December and still haven’t received it 😭😭😭 @merchtable don’t give a shit!! Is there a problem with shipping to the UK?

@jefftho59996600 Sorry about this! Would you mind providing your original order # so we can look into your issue further?

@merchtable hey merchtable - why is your customer service so bad? We returned a joy wave sweatshirt because it was so poorly printed and can’t get our refund. Your Cust service is terrible. Beware everyone.

@mccanner Are you able to DM me your order number?

@merchtable I get that, but it has been a month, and I’m not asking about USPS delays.

@mccanner Would you mind DMing me your order number?

@mccanner Very sorry about that! Full disclosure we’ve been inundated with emails due to the USPS delays so apologies you haven’t gotten a reply yet, we are admittedly behind our normal response times.

@love247SKM Apologies as we are swimming in emails. Order number?

@merchtable PLEASE have a customer service rep contact me i'm not happy my recent order

@DamoGrimes @joshritter Hey Damien, if you hit us up at help@merchtable.com we'll get this fixed!

@merchtable @joshritter went to download #hell-yeah after purchasing it and it keeps saying error 404 😳😞. When I try to down load here in Ireland 🇮🇪 im@assuming region is not the issue 😢