SendGrid Operations

Scheduled (Feb 17, 2026, 12:00 PST): In order to increase the stability and scalability of our systems, we are performing scheduled maintenance on the current On-Prem Forwarder infrastructure which is being decommissioned. We will be … stspg.io/l1t6cxhnffmj?u…

Identified: Our engineering team has identified the root cause of the issue and is actively working on implementing a fix. We will provide the next update within four hours or sooner if additional information becomes available. stspg.io/0w5znhgdgqn7?u…

Investigating: We are continuing to investigate this issue and will provide an update in the next four hours or as soon as more information becomes available. stspg.io/0w5znhgdgqn7?u…

Investigating: We are continuing to investigate this issue and will provide an update in the next two hours or as soon as more information becomes available. stspg.io/0w5znhgdgqn7?u…

Resolved: Our engineers have monitored the fix and confirmed the issue with Ticket Creation within the SendGrid Help Center has been resolved. All services are now operating normally at this time. stspg.io/kk9nxwl7rkgx?u…

Investigating: Starting around 10am on February 4, 2026, our engineers began investigating an issue with Sender Authentication. Users may experience newly created records within the Sender Authentication page not verifying which inclu… stspg.io/nc604frdqmw9?u…

Resolved: On February 3, 2026 between 10:08 and 10:26AM PT, our engineering team investigated a service disruption that impacted Marketing Campaigns creating Single Sends, Automations, Contact uploads, and API configuration requests. … stspg.io/9sy1p0j913ml?u…

Investigating: Our engineering team is actively investigating this issue, and we will provide an update as soon as more information becomes available. stspg.io/9633bbfwy2yc?u…

Monitoring: We have acknowledgment from Microsoft about the change in delivery behavior on their consumer email platform. Microsoft has acknowledged that the behavior is not isolated to SendGrid's environment and is not specific to ou… stspg.io/sdzj8ywtn029?u…

Monitoring: Our engineers continue to work with Microsoft and will provide additional details and guidance shortly. stspg.io/sdzj8ywtn029?u…

Investigating: Starting around 3:00 am PST on January 14th, our engineers began investigating an issue with emails being sent to Microsoft domains. Customer may experience an increase in blocks to Microsoft domains. This does impact m… stspg.io/sdzj8ywtn029?u…

Resolved: Our engineers have monitored the fix and confirmed the issue with email delivery to Gmail recipients has been resolved. All services are now operating normally at this time. stspg.io/rtvvsz7fll58?u…

Monitoring: Gmail has confirmed that their services are currently affected, so we are continuing to monitor the situation closely while awaiting their next official update. We will provide another update as soon as more information be… stspg.io/rtvvsz7fll58?u…

Investigating: Starting around 1:00 PM UTC on January 24, 2026, our engineers began investigating an issue with email delivery to Gmail recipients. Users may experience delivery delays, with emails taking up to 5x longer than usual t… stspg.io/rtvvsz7fll58?u…

Monitoring: Our engineers have implemented a fix and are monitoring system performance. [Insert any new updates]. We will provide another update in an hour or as soon as more information becomes available. stspg.io/83f7p83hfply?u…

Monitoring: Our engineers have implemented a fix and are monitoring system performance. We will provide another update as soon as more information becomes available. stspg.io/83f7p83hfply?u…

Investigating: We are currently experiencing an issue with the support.sendgrid.com . Users may be unable to submit support tickets. We are working on the issue, and we will provide another update in 1 hour or as soon as more infor… stspg.io/83f7p83hfply?u…

Investigating: As of 05/01 at 1:45 AM (PST), our engineering team has identified an issue affecting SendGrid Marketing (Single Send) statistics. Impacted customers may experience delays in statistics being populated. We will provide a… stspg.io/0g8kvxj16f6j?u…

Resolved: Our engineers have monitored the fix implemented by our third-party vendor and confirmed the issue with contact writes for new marketing campaigns has been resolved. All services are now operating normally at this time. stspg.io/5hpzkmnh9b8y?u…

Monitoring: The third-party vendor has deployed a fix, and our engineers are actively monitoring system performance. Customers should begin to see improvements, specifically with contact writes for new marketing campaigns. We’ll provi… stspg.io/5hpzkmnh9b8y?u…

Identified: Starting around 10:48 PT on 12/16/2025, all customer using marketing campaigns TNE contact writes may experience delays due to an ongoing issue with our third party vendor. The third party vendor has identified the issue a… stspg.io/5hpzkmnh9b8y?u…