BritBoxHelp

Got a question about BritBox? 🇦🇺 🇺🇸 🇨🇦 Reach out anytime to: help.britbox.com

@haweryadoin Hi Hawer, picture-in-picture feature isn't available in BritBox at this time. We're constantly making improvements to our service, and hopefully, we can include this in our future updates. Feel free to share your ideas with us at bit.ly/3MK0M01 😊

@BritBoxHelp can u guys make Picture in Picture work on ios thanks

@DovahClown Hello, Jason. Thank you for expressing your interest! Our new price will reflect on all streaming partners. To learn more, please visit this link: bit.ly/346JGIK

@jen_lockett Awesome! Have a wonderful day ahead, Jen! 💗

Got a question about BritBox? 🇦🇺 🇺🇸 🇨🇦 Reach out anytime to: help.britbox.com

@jen_lockett Hi there, Jen! We're here to help in any way we can. To further discuss this, we will send you a private message.

@pjemonson Good news! Our service has been restored. You should be able to watch BritBox again. If you still encounter the issue, try signing out then back into your account or reboot your device. Kindly try the pin and pair process as well if you're using a TV to connect to BritBox.

@susanpoliniak Hi Susan, we want to share information with you. We'll be reaching out via direct message. Thank you!

@BritBoxHelp What happened to the live stream? It’s not showing up via AppleTV or iPhone.

@acraftersyarn the issue persists, kindly DM us. Thank you! 2/2

@BritBoxHelp in the middle of watching Waking the Dead. As the next episode was loading it switched to a screen saying Britbox is not available in my country. HELP!

@acraftersyarn Hi there, We recently experienced a service disruption, but the good news is that our service has been restored. You should be able to watch the best of British streaming once again. You may need to refresh your application/device, or you may also need to update your App. If 1/2

@scottjmowry Hi there, we apologize for the error message you received as we're currently experiencing a service disruption. Our team is currently working to resolve the issue, which we hope to complete soon. We'll keep you updated once the issue is resolved. Thank you for your patience.

@BritBoxHelp I’m getting told on my Roku that “Britbox is not available in my country” on my Roku. I’m in the U.S. Can you help?

@BrianFl40266870 Good day, Brian! You can count on us to lend a hand. We'll send you a direct message to discuss this further.

@BritBoxHelp Gave gift subscription to sister in law on 6/22/2022. I got gift receipt, she never got activation email. She has tried multiple times to contact, but no phone is answered, no message is returned.

@__kimberlyanna Hi Kimmy, we had a service disruption earlier today, though it's all rectified now. You may reboot your device or sign out and then back into your account to refresh BritBox. Please DM us if you need further assistance.

@spiritels Hi there, We are happy to let you know that our service is once again available. Check to see whether it's working for you, and if not, try refreshing your device. Thank you for being patient.

@ccrdmrbks Hi, Carol. We're happy to announce that the issue has been resolved. You can now watch BritBox seamlessly. If you still have problems, please try signing out and back in, restarting the device, or reinstalling the BritBox app. Thank you for your remarkable patience!

@BritBoxHelp Still out? Haven’t gotten an update.

@ccrdmrbks Hi Carol, we tried sending you a message, but the system doesn't allow us to due to Twitter's policy. May we ask you to send us a DM so we can help you further? Many thanks for considering our request.

@ccrdmrbks Hi Carol, we're here to help. We'll reach out to you through private/direct message shortly.

@ccrdmrbks patience. 2/2

@BritBoxHelp What is going on? Error code 70.010 on every thing I try to watch.

@ccrdmrbks Hi there, We apologize for the error message you received, as we're currently experiencing a service disruption. Our team is currently working to resolve the issue, which we hope to complete soon. We'll keep you updated once we have information to share. We appreciate your 1/2

@prolefundity Hi there, we'd love to help you sort this out. We'll be in touch with you via private/direct message shortly to better assist you. Thank you!

@SusanWagener Hi Susan, thank you for bringing this to our attention! Our team is already aware of this matter and doing our best to relay this information better. You're welcome to DM us for any concerns you have about your billing cycle. Thank you!