Bushcraft Magazine

@sykescottages I have left 2 messages on your out of hours line, with no response. I have two very anxious children and a wife in the car with me worried that our holiday is ruined, and that we have nowhere to stay tonight. Someone please call me.

@sykescottages We contacted you at just gone 4 today regarding the cottage we arrived at being filthy, and not cleaned. After proving photos we were asked to wait for a call back at 5:15pm. We have not heard, and your phone lines that are advertised as open till 8pm are closed

@Kent_999s What you cannot see is the bloke kneeling in the footwell!

ISLE OF SHEPPEY: Female passenger spotted on the Isle of Sheppey. Pix Maddie Powell.

@EasilyDomains After speaking to speednames yesterday, who were also down due to the same issue. They admitted that this was caused by the meganameserver.eu domain not being set to autorenew! What are you going to do to compensate your customers for this costly mistake?

The earlier issues which were impacting domains and websites has now been resolved. We’d like to take this opportunity to apologise for any inconvenience caused by this issue and thank you for your patience.

@paullewismoney They are a joke. I also spoke to someone at about 11pm last night and suggested they updated social media. He told me he didn't have access, and that was where he was getting his updates from!!

@Bushcraft_Mag Good grief! That makes speednames liable for any losses?

Speednames which hosts my email and forwards my domain names is down. Server problems it says though I am told that the domain meganameservers.eu which hosts their DNS and others has been suspended by eurid.eu. It may not be resolved quickly.

@Amy_Ali We are with speednames who are the same group, having the same issues. I've just spoken to cust support who said that it is the name server down, no eta of a fix. When I suggested they update their social media he said he couldnt, and that was where he was getting his info from!!

#easily.uk hasn't been working since this morning. Can't contact clients... can Easily.uk please update.

@virginmedia Both times an engineer has been here they have booked a revisit as they have been unable to fix the issue, yet the rebooked appointment never materialises and I have to spend hours on hold to try and book it myself

@Bushcraft_Mag Hi there, I am sorry to hear that you are having issues with the service. Can you confirm if you have managed to get this resolved or are you still having issues with this? ^CW

@virginmedia I have an engineer book for 11 days time! Yet cut off as soon as I ask to speak to someone about why after 2 failed visits I have had to rebook myself each time.

@virginmedia @maisobrien Does that number for for faults with cable outside the property?

@maisobrien If you wish you can text the Cable team on 07533051809 they are available Monday – Friday 8am – 7pm & 8am – 8pm Saturday and Sunday. MH

So after nearly one and a half hours you drop my call. @virginmedia someone please call me. I've had 2 failed visits to fix my Internet and a loop of cable is currently sticking out the path and has been since the 5th September!! #virginmedia #terriblecustomerservice #hackedoff

@HCBushPunk I've had them for 20+ years and actually had no problems until now. However the past nearly 2 months has been disastrous. I still have a loop of cable above ground that @virginmedia seem to not care about!

Been there pal, we felt like such mugs after we got virgin installed

@lillyt72 @virginmedia @sky How wonderful having a product but not the resources to support it.

@lillyt72 @virginmedia @sky Thank god for Dave! Can you ask him if he has a ddi that I can ring?

@virginmedia If calling you is the best option then we are doomed. I shall await for someone to trip over the cable left exposed on the pavement outside our house and provide all the evidence they need to claim against a negligent service.

@Bushcraft_Mag We're not able to arrange or make calls from here. Calling us would be quickest but you can also use the other methods of contact - virg.in/VMcontact ^John

@virginmedia Can you help me? Please? Pretty please? With a cherry on top?

@virginmedia No, I do not want to listen to that God awful hold music any longer. Can you arrange someone to call me? There is exposed cable from the first visit above the pavement!!

@maisobrien @virginmedia Or even an online chat. I'm sure they don't actually want to talk to us.

@Bushcraft_Mag @virginmedia I refuse to believe that Covid is impacting their call centres this badly. Fair enough there may be delays, I’m fine with that. But hanging up on customers after they’ve waited 2 hours to be spoken to is just a piss take !! No email service either