Ed Kawecki
20 posts
Ed Kawecki 리트윗함
Top 4 Reasons Why Call Recording is Critical to Contact Center Success shar.es/aXVcUA
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Ed Kawecki 리트윗함
Ed Kawecki 리트윗함
If everyone in the #cctr industry heard @NexidiaLarry talk about #analytics, market penetration would be 100%. #NICEi2017 @Nexidia @NICE_CX
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Ed Kawecki 리트윗함
Fired up to be speaking with @NICELtd at the Nice Systems 2017 Global Sales Meeting today! #Disruption Have questions from my talk? Tag me!
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Great Sessions.. Live call not going away. But not convinced both parties in the call be Living? twitter.com/paulstockford/…
Paul Stockford@paulstockford
"I don't think the live call is going away." R.G. Conlee, @Xerox. Hmm, didn't I just hear that from @Citi? #NICEi2016 @N_Interactions
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Ed Kawecki 리트윗함
Talk about @twitter power! @dom has a one word, 3 letter Twitter handle! #NICEi2016 @N_Interactions #Envy
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Ed Kawecki 리트윗함
"The Experience Center: Where #WFO & omni-channel meet analytics in the #cloud." Barak Eilam, NICE CEO #NICEi2016 #custexp
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Ed Kawecki 리트윗함
Do you have a #CX War Room? by @JohnDiJulius thedijuliusgroup.com/blog/2016/do-y… #customerexperience #custexp
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Ed Kawecki 리트윗함
Uncovering the Key to Maximum Employee Motivation lnkd.in/b3nD9Ym
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Ed Kawecki 리트윗함
Thank you for the RT @CallRecording: Dear #cctr , please stop the scripted empathy by @KatherineLewis fortune.com/2016/03/23/cal… #custserv
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Ed Kawecki 리트윗함
Dear call centers, please stop the scripted empathy by @KatherineLewis fortune.com/2016/03/23/cal… #cctr #custserv
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Ed Kawecki 리트윗함
#PublicSafety Text-to- #911 momentum builds, glimmers of hope on horizon for #NG911 - Read @NICE_PublicSafe blog: nice.com/protecting/blo…
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Ed Kawecki 리트윗함
MT @NICE_Systems: #Dallas are you ready? See @JeffreyHayzlett tomorrow for “Analytics with no Limits” tour. Book bit.ly/1VzShGj
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Ed Kawecki 리트윗함
Taking a photo against a white background? @Amazon owns the patent on that trib.al/UkeeRup $AMZN via @qz
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